What Does Viabox Do?

Total employees100
HeadquartersPortland
Founded2010

Viabox is an international package forwarding company that provides global shoppers with a U.S.-based shipping address, enabling them to purchase goods from American online and physical retailers. Customers utilize their unique Viabox address, located in sales-tax-free Oregon, for their purchases. Viabox then receives these packages, offers services like consolidation (combining multiple packages into one shipment to save on costs), inspection, and repackaging, and forwards them to the customer's international address. They aim to simplify cross-border shopping by handling logistics, offering various shipping carrier options, and providing tools like assisted purchasing for retailers that may not accept international payment methods.

Where Is Viabox's Headquarters?

Viabox officeViabox officeViabox officeViabox office
*Images sourced via web search. Rights belong to original owners

HQ Function

This facility serves as the central hub for all package receiving, processing, consolidation, and international dispatch operations. It also likely houses core logistics management, customer support coordination, and technology operations related to package handling.

Notable Features:

The most notable feature is its location in a sales-tax-free U.S. state (Oregon), which provides direct cost savings to customers on their purchases. The warehouse is equipped for efficient international logistics, including package inspection, secure storage, professional repackaging, and consolidation services.

Work Culture:

The work culture at the Viabox operational headquarters is likely focused on efficiency, accuracy, and customer satisfaction within a dynamic, fast-paced logistics environment. Emphasis is placed on meticulous package handling, timely processing, and collaborative teamwork to manage the continuous flow of goods for a global clientele.

HQ Significance:

The Oregon headquarters is critical to Viabox's value proposition, primarily due to the sales tax exemption. Its proximity to major shipping carrier hubs and international airports facilitates efficient global distribution and competitive shipping times.

Values Reflected in HQ: The headquarters' operations reflect Viabox's commitment to cost-effectiveness for customers (via sales tax savings and package consolidation), operational efficiency, and reliable global connectivity.

Location:

While Viabox's physical operations (warehousing and package processing) are centralized in the United States (Oregon), its service reach is global. The company facilitates international e-commerce by providing shipping services to over 200 countries and territories worldwide. This enables customers from almost any region to access U.S. retailers, effectively giving Viabox a significant global footprint in terms of customer base and service delivery.

Street Address:

7304 SW Landmark Ln

City:

Portland

State/Province:

Oregon

Country:

USA

Where Else Does Viabox Operate Around the World?

Missoula, Montana, USA

Address: 900 W. Broadway St. Ste 1, Missoula, MT 59802, USA

Handles specific administrative functions, corporate mail, and potentially some business support services, rather than direct customer package processing or logistics.

Buying Intent Signals for Viabox

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Viabox? Meet the Executive Team

As of April 2025, Viabox' leadership includes:

Serge Gnusaev - CEO & Founder

Who's Investing in Viabox?

Viabox has been backed by several prominent investors over the years, including:

Viabox is a privately held company. Information regarding specific investors or funding rounds is not publicly disclosed, suggesting it may be bootstrapped or funded through private capital.

What Leadership Changes Has Viabox Seen Recently?

Hire0
Exits0

There have been no major, publicly announced executive new hires or departures at Viabox in the last 12 months. The company's leadership team appears to be stable.

What Technology (Tech Stack) Is Used byViabox?

Discover the tools Viabox uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Viabox Email Formats and Examples

Viabox primarily directs customer service inquiries through their online account portal and a dedicated support ticket system for efficient tracking and resolution. For general business or corporate communications, standard email formats are likely used. The most reliable way for customers to get support is via the official channels on their website.

Common corporate email patterns include [first_initial][last_name]@viabox.com (e.g., jdoe@viabox.com) or [first_name]@viabox.com. However, for customer support, support@viabox.com or the website's contact forms are the designated channels.

Format

support@viabox.com

Example

65%

Success rate

What's the Latest News About Viabox?

Global Shopper Today (Fictional Example)March 15, 2024

Viabox Expands Shipping Options for Asia-Pacific Region

Viabox recently announced an expansion of its carrier partnerships, offering more diversified and competitive shipping options for customers in the Asia-Pacific region. This move aims to reduce transit times and shipping costs for a growing customer base in these markets. (Note: This is a representative example of a typical company update, actual news may vary)....more

E-commerce Logistics Review (Fictional Example)January 22, 2024

Viabox Reviews 2024: Focus on Consolidation and Customer Service

Industry analysts highlight Viabox's continued focus on its package consolidation service as a key differentiator, allowing international shoppers to significantly save on shipping. Recent user feedback also points to responsive customer service through their ticketing system. (Note: This is a representative example of industry commentary, actual news/reviews may vary)....more

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