TD Insurance is a prominent Canadian insurance provider and a key part of TD Bank Group, one of Canada's largest financial institutions (founded in 1955). TD Bank Group significantly expanded into the insurance market in the late 1990s through strategic acquisitions, such as Meloche Monnex and Primmum, establishing TD Insurance as a major player. TD Insurance offers a comprehensive suite of insurance products including auto, home, life, travel, and health insurance to individuals, families, and groups across Canada. Known for its direct-to-consumer model, strong customer service, and a variety of coverage options, TD Insurance aims to provide peace of mind and financial security through accessible, understandable, and reliable insurance solutions. They leverage technology and a large network of advisors and claims professionals to serve their diverse clientele.
Serves as the central hub for TD Insurance's strategic planning, national operations management, product development, underwriting policy, claims oversight, risk management, and corporate governance. It coordinates activities across all insurance lines.
Located within the iconic TD Centre, a landmark of modernist architecture designed by Mies van der Rohe in Toronto's financial district. The complex offers state-of-the-art office facilities, extensive amenities, and direct access to Toronto's underground PATH network.
The work culture emphasizes customer focus, professionalism, collaboration, and innovation, aligned with the broader TD Bank Group's values. There is a strong commitment to employee development, diversity and inclusion, and leveraging technology to enhance customer experiences and operational efficiency.
The headquarters is critical for overseeing national insurance operations, developing innovative insurance products, managing enterprise risk, and ensuring compliance with regulatory standards. It represents the core of TD Insurance's commitment to serving millions of Canadians.
TD Insurance primarily operates and focuses its services within Canada, catering to Canadian individuals and businesses. While its parent company, TD Bank Group, has a significant international presence, particularly in the United States (as TD Bank, America's Most Convenient Bank®), TD Insurance's direct product offerings are tailored for the Canadian market. Support for certain products, like travel insurance, naturally involves global assistance networks to help customers when they are abroad.
TD Bank Tower, 66 Wellington Street West (part of the Toronto-Dominion Centre)
Toronto
Ontario
Canada
Address: e.g., 50 Place Crémazie, Montreal, QC H2P 1B6 (A major operational hub)
Serves as a critical hub for the Quebec market, providing French-language services and tailored insurance solutions. It supports a significant customer base and leverages deep expertise in group and individual insurance programs.
Address: e.g., 10 Factory Lane, Saint John, NB E2J 0A1 (TD Insurance Client Service Centre)
Provides essential insurance services and support to customers in Atlantic Canada, contributing to regional employment and bolstering TD's national operational footprint for responsive customer care.
Address: e.g., 101 McNabb St, Markham, ON L3R 4H8 (General TD offices including Insurance operations)
Supports the Greater Toronto Area and national operations by providing space for growing teams and specialized functions, contributing to business continuity and operational resilience.
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As of April 2025, TD Insurance' leadership includes:
TD Insurance has been backed by several prominent investors over the years, including:
No widely publicized C-suite or direct report to CEO level hires or exits specifically for TD Insurance have been identified in the general press over the past 12 months (approx. June 2023 - June 2024). TD Bank Group may have had changes in broader executive roles that oversee various divisions, including insurance. Leadership within TD Insurance has shown stability at its highest levels during this period.
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TD Insurance, as part of TD Bank Group, predominantly utilizes email formats associated with the @td.com domain. The most common patterns for corporate communications involve a combination of the employee's first and last name.
[first].[last]@td.com or [first_initial][last]@td.com
Format
jane.doe@td.com or jdoe@td.com
Example
85%
Success rate
CISION / TD Newsroom • May 16, 2024
A recent survey by TD Insurance found that while many Canadians are eager to travel, they are increasingly cost-conscious. The survey highlights the importance of travel insurance to protect against unforeseen events, with a significant number planning domestic travel and looking for ways to manage expenses....more
CISION / TD Newsroom • April 18, 2024
TD Insurance advises homeowners to proactively review their insurance policies to ensure adequate coverage for potential damage from increasingly frequent and severe weather events. They emphasize the need for understanding policy details, limits, and available endorsements to mitigate financial risks....more
CISION / TD Newsroom • October 26, 2023
A TD Insurance survey indicates a concerning trend of risky driving habits among Canadians, such as distracted driving (texting, eating) and speeding, even as public concern for road safety grows. The report underscores the importance of safe driving practices to prevent accidents and ensure road safety for everyone....more
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