Social Security Administration
Social Security Administration's Overview
The Social Security Administration (SSA) is an independent agency of the U.S. federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors' benefits. To qualify for most of these benefits, most workers pay Social Security taxes on their earnings; the claimant's benefits are based on the wage earner's contributions. SSA also administers the Supplemental Security Income (SSI) program, which provides financial support to aged, blind, or disabled adults and children with limited income and resources. The agency is committed to delivering Social Security services that meet the changing needs of the public.
Where is Social Security Administration's Headquarters?
HQ Function
Serves as the central administrative hub for the agency, overseeing national policy development, program management, IT infrastructure, and support services for all SSA operations nationwide.
Notable Features:
The headquarters complex, which includes the Altmeyer Building, is a large federal facility housing extensive office space, data centers crucial for managing benefits for millions, and operational support facilities. It's a significant employment center in the region.
Work Culture:
As a large federal agency, the work culture at SSA headquarters emphasizes public service, adherence to regulations, efficiency in processing claims and inquiries, and a structured, mission-driven environment. There is a strong focus on accuracy and providing essential support to the American public.
HQ Significance:
The headquarters is the nerve center for the nationwide administration of Social Security benefits, impacting tens of millions of beneficiaries daily and overseeing a vast network of field offices and processing centers.
Values Reflected in HQ: The headquarters' operations and design (focused on functionality and security) reflect values of public trust, accountability, dedication to service for citizens, and responsible stewardship of the Social Security programs.
Location:
While primarily serving residents of the United States, the Social Security Administration maintains a significant global presence to support U.S. citizens and other eligible beneficiaries living abroad. This is primarily managed through a network of Federal Benefits Units (FBUs) located in U.S. embassies and consulates in numerous countries worldwide. These FBUs assist with a wide range of Social Security related matters, including filing for retirement, disability, and survivors benefits, processing applications for Social Security cards, and managing benefit payments for individuals residing outside the U.S. They play a key role in ensuring continued access to benefits for expatriates and foreign beneficiaries.
Street Address:
6401 Security Boulevard
City:
Baltimore
State/Province:
MD
Country:
USA
Social Security Administration's Global Presence
New York City, New York/USA
Address: Joseph P. Addabbo Federal Building, 155-10 Jamaica Ave, Jamaica, NY 11432 (Example of a major field office in NYC area)
Serves residents in the New York City metropolitan area, ensuring local access to Social Security programs, information, and personalized support.
Chicago, Illinois/USA
Address: Harold Washington Social Security Center, 120 S Sangamon St, Chicago, IL 60607
Provides critical Social Security services to the populous Chicago metropolitan area and acts as an important operational hub for Illinois and surrounding states.
Los Angeles, California/USA
Address: SSA Field Office, 11000 Wilshire Blvd, Suite 10208, Los Angeles, CA 90024 (Example of a field office in LA)
Caters to the diverse linguistic and socio-economic needs of the vast Los Angeles community, facilitating access to essential Social Security benefits and information.
Dallas, Texas/USA
Address: SSA Regional Office, 1301 Young St, Dallas, TX 75202
Ensures effective and consistent delivery of Social Security services throughout its designated region, supporting field staff and addressing regional challenges.
Manila/Philippines
Address: U.S. Embassy, Social Security Administration, 1201 Roxas Boulevard, Manila, Philippines 1000
Provides crucial Social Security services to beneficiaries living abroad, including claims assistance, payment inquiries, proof of life verification, and reporting changes affecting benefits.
Buying Intent Signals for Social Security Administration
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Executive Team of Social Security Administration
As of April 2025, Social Security Administration' leadership includes:
Investors of Social Security Administration
Social Security Administration has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The most significant executive change at the Social Security Administration in the last 12 months was the appointment and swearing-in of Martin O'Malley as the new Commissioner. Leadership transitions at this level are crucial for setting the agency's priorities and strategic direction. Dr. Kilolo Kijakazi, who served as Acting Commissioner, concluded her acting tenure.
Departures
New Appointments:
Technology (Tech Stack) used by Social Security Administration
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Social Security Administration Email Formats and Examples
Official email communications from the Social Security Administration (SSA) will always originate from an @ssa.gov email address. The agency uses standardized formats for employee emails, most commonly combining first name and last name, or first initial and last name.
firstname.lastname@ssa.gov or flastname@ssa.gov (e.g., john.doe@ssa.gov or jdoe@ssa.gov)
Format
jane.doe@ssa.gov
Example
95%
Success rate
News and media
SSA.gov Blog • March 7, 2024
Social Security Administration News: SSA Redesigns Notices for Easier Public Understanding
The Social Security Administration announced it is rolling out redesigned notices with a new look and feel. The changes include using plain language, reducing government jargon, and focusing on key information to make the notices easier for the public to read, understand, and act upon....more
SSA Office of the Inspector General (OIG) • February 28, 2024
Social Security Administration News: OIG Warns Public About Social Media Scams Impersonating SSA
The SSA's Office of the Inspector General issued an alert warning the public about an increase in social media scams where fraudsters create fake accounts or posts impersonating the SSA. These scams aim to trick individuals into providing personal information or money. The OIG advises vigilance and direct contact with SSA through official channels if suspicious....more
SSA.gov Blog / Press Release • December 20, 2023
Social Security Administration News: Martin O’Malley Sworn In as Commissioner of Social Security Administration
Martin O’Malley was officially sworn in as the Commissioner of the Social Security Administration. In his address, Commissioner O’Malley emphasized his commitment to improving customer service, reducing processing times, and ensuring the long-term strength and solvency of the Social Security programs for all Americans....more
SSA.gov Press Release • October 12, 2023
Social Security Administration News: Social Security Announces 3.2 Percent Benefit Increase for 2024
The Social Security Administration announced that Social Security and Supplemental Security Income (SSI) benefits for approximately 71 million Americans will increase by 3.2 percent in 2024. This cost-of-living adjustment (COLA) is based on the increase in the Consumer Price Index....more
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