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SmartSurvey is a UK-based digital survey solutions provider, offering a comprehensive platform for creating, distributing, and analyzing online surveys. Trusted by businesses, academic institutions, and government bodies, SmartSurvey empowers users to collect valuable feedback, conduct market research, measure customer and employee satisfaction, and make data-driven decisions. The platform is known for its ease of use, robust feature set, and strong commitment to data security and GDPR compliance.
The headquarters serves as the central hub for all company operations, including software development, product management, sales, marketing, customer support, and executive leadership.
The office is situated within the Basepoint Business Centre, a modern facility offering professional amenities and a collaborative environment conducive to innovation and productivity.
SmartSurvey fosters a dynamic, collaborative, and customer-focused work culture. Employees are encouraged to contribute ideas, innovate, and develop professionally within a supportive team environment that values open communication and continuous improvement.
The Tewkesbury headquarters is strategically important, providing access to a skilled talent pool in the region and serving as the core for SmartSurvey's UK and international operations. Its location in a recognized business park enhances its professional image.
While headquartered in the UK, SmartSurvey serves a global customer base across various industries. Their online survey platform supports multilingual survey creation and distribution, enabling users worldwide to gather insights. SmartSurvey is committed to global data protection standards, including GDPR compliance, ensuring secure data handling for its international clientele. Customer support is primarily managed from their UK office, supplemented by extensive online resources and documentation.
Basepoint Business Centre, Tewkesbury Business Park, Oakfield Close
Tewkesbury
Gloucestershire
United Kingdom
No additional office locations available.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, SmartSurvey' leadership includes:
SmartSurvey has been backed by several prominent investors over the years, including:
Based on publicly available information, SmartSurvey's core executive team has remained stable, with no major new hires or departures announced in the last 12 months. The company continues under its established leadership.
Discover the tools SmartSurvey uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
SmartSurvey commonly uses a standard professional email format. The most frequently observed pattern for employee email addresses is [first].[last]@smartsurvey.co.uk. Other variations might exist within the organization.
[first].[last]@smartsurvey.co.uk
Format
jane.doe@smartsurvey.co.uk
Example
75%
Success rate
SmartSurvey Blog • May 2, 2024
SmartSurvey announced it has won a Gold Stevie® Award in the 'Customer Service Department of the Year - Computer Software - Up to 100 Employees' category in The 22nd Annual American Business Awards®....more
SmartSurvey Blog • April 11, 2024
SmartSurvey has successfully renewed its Cyber Essentials Plus certification, underscoring its ongoing commitment to robust cybersecurity practices and data protection for its users....more
SmartSurvey Blog • November 2, 2023
SmartSurvey was awarded 'SaaS Company of the Year (Small)' at the UK Business Tech Awards 2023, recognizing its excellence and innovation in the software-as-a-service sector....more
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