Shoppers Drug Mart Inc. is a Canadian retail pharmacy chain and a subsidiary of Loblaw Companies Limited. It is the largest pharmacy chain in Canada, offering a wide array of products and services including prescription drugs, over-the-counter medications, health and beauty aids, cosmetics, seasonal items, and convenience foods. Many locations are operated on an associate-owner model, where licensed pharmacists own and operate their own Shoppers Drug Mart stores. The company is also known for its PC Optimum loyalty program, shared with other Loblaw banners, providing customers with points and rewards on their purchases. Shoppers Drug Mart focuses on being a convenient, one-stop destination for health, beauty, and everyday needs across Canadian communities.
Serves as the central hub for corporate operations, strategic planning, merchandising, marketing, pharmacy services oversight, human resources, and IT for the Shoppers Drug Mart banner.
Part of a modern corporate office park, featuring contemporary office spaces and amenities designed to support a large workforce. Likely includes collaborative workspaces and facilities reflecting the company's focus on health and wellness.
The work culture at Shoppers Drug Mart's headquarters is generally described as dynamic and fast-paced, reflective of the retail industry. There's an emphasis on collaboration, customer service excellence, and innovation in healthcare and retail services. Being part of Loblaw, it shares a broader corporate culture focused on community and customer well-being.
The headquarters is significant as it directs the operations of Canada's largest pharmacy network, influencing healthcare accessibility and retail trends nationwide. It's the core for strategic decisions affecting thousands of stores and millions of customers.
Shoppers Drug Mart's operations are primarily concentrated within Canada, where it has an extensive network of retail pharmacies. While it sources products internationally through its parent company, Loblaw Companies Limited, the Shoppers Drug Mart banner itself does not have a significant corporate or retail presence outside of Canada. Its 'global' interactions are mainly related to supply chain and product procurement managed by Loblaw.
243 Consumers Road
Toronto (North York)
Ontario
Canada
Address: Various locations for distribution and regional support (Specific office addresses for regional non-retail operations are not broadly publicized, often integrated with Loblaw facilities)
To ensure efficient product distribution to stores, provide localized operational support, and assist in the implementation of regional marketing and health initiatives. For example, supporting operations in Central Canada.
Address: Integrated with Loblaw regional facilities (e.g. Loblaw Distribution Centre, 1000, 61st Avenue S.E. Calgary, AB T2C 4V5)
Supports retail store network in Western Canada, ensuring supply chain efficiency, adherence to pharmacy regulations, and execution of corporate strategies tailored to the regional market.
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As of April 2025, Shoppers Drug Mart' leadership includes:
Shoppers Drug Mart has been backed by several prominent investors over the years, including:
The primary executive leadership change at Shoppers Drug Mart in the last 12 months involved the appointment of a new President. Pauleen Rumm assumed the role, succeeding Jeff Leger, who transitioned to a different executive position within the parent company, Loblaw Companies Limited.
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Shoppers Drug Mart, as part of Loblaw Companies Limited, likely utilizes standardized corporate email formats. For corporate communications, emails typically combine employee names with the '@shoppersdrugmart.ca' domain, or potentially '@loblaw.ca' for some shared services roles. Common formats include first name separated by a dot from the last name, or first initial followed by the last name.
[first].[last]@shoppersdrugmart.ca
Format
jane.doe@shoppersdrugmart.ca
Example
80%
Success rate
Global News • February 20, 2024
Loblaw Companies Ltd. reported better-than-expected fourth-quarter profits, partly driven by strong performance in its drug retail segment (Shoppers Drug Mart), which saw increased sales in pharmacy, health, and beauty products. Revenue in the drug retail segment rose by 4.6%....more
Canadian Grocer • November 1, 2023
Loblaw Companies Limited announced the appointment of Pauleen Rumm as the new President of Shoppers Drug Mart, effective November 1, 2023. Rumm succeeded Jeff Leger, who moved to the role of Chief Administrative Officer at Loblaw....more
Shoppers Drug Mart News Releases • October 5, 2023
Shoppers Drug Mart announced its annual campaign to provide flu shots at its pharmacies across Canada, emphasizing its role in public health and convenient access to vaccinations for communities....more
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