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Royal Jordanian Airlines is the flag carrier airline of Jordan, with its primary hub at Queen Alia International Airport (AMM) in Amman. Established in 1963, the airline operates scheduled international services over four continents from its main base in Amman. Royal Jordanian is a member of the Oneworld airline alliance, offering passengers an extensive global network. The airline is renowned for its Jordanian hospitality and aims to be the airline of choice connecting Jordan and the Levant with the world. It operates a modern fleet of aircraft, focusing on passenger comfort, safety, and operational efficiency.
The headquarters serves as the central command for Royal Jordanian's global operations, including corporate management, strategic planning, commercial activities, flight operations, finance, human resources, and IT.
A modern office building designed to accommodate the airline's core administrative and operational functions. It often features facilities for crew briefing and training.
The work culture at Royal Jordanian's HQ emphasizes professionalism, customer service, safety, and teamwork. As a national carrier, there's a strong sense of pride and dedication among employees, with a diverse workforce reflecting its international operations.
The headquarters is the nerve center of Jordan's national airline, playing a crucial role in the country's transportation infrastructure, tourism industry, and international connectivity. It symbolizes Jordan's presence in the global aviation market.
Royal Jordanian Airlines supports a wide range of functions globally, including international passenger and cargo transportation, flight operations, aircraft maintenance (primarily at its Amman hub), sales and marketing through a network of international offices and GSAs (General Sales Agents), customer service centers, and ground handling operations (often in partnership with local providers at international airports). Its Oneworld alliance membership further extends its global reach and service capabilities.
Muhammad Ali Janah Street, 5th Circle
Amman
Amman Governorate
Jordan
Address: UK Head Office, Unit 11, St George's Business Centre, St George's Square, Portsmouth, PO1 3EY (Note: This is a regional office, airport offices are at major served airports like Heathrow)
To facilitate passenger and cargo services to and from the UK, promote Royal Jordanian in the region, and provide local customer service.
Address: Regional Office for North America (specific street address may vary, often located near JFK International Airport or in a central business district). Example: 135 West 50th Street, New York, NY 10020 (check official RJ site for current).
To manage and expand Royal Jordanian's presence in North America, supporting routes to cities like New York, Chicago, and Detroit, and connecting passengers to its global network.
Address: Sales and ticketing office, typically located in a prominent business area or near Dubai International Airport (DXB).
To serve the high volume of travelers between the UAE/Gulf and Jordan, as well as transit passengers connecting via Amman to Europe and North America.
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As of April 2025, Royal Jordanian' leadership includes:
Royal Jordanian has been backed by several prominent investors over the years, including:
Royal Jordanian has seen some key appointments to strengthen its commercial team. Notably, Karim Makhlouf joined as Chief Commercial Officer in mid-2023. Other leadership positions have remained relatively stable.
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Royal Jordanian Airlines primarily uses the rj.com domain for its corporate communications. Common email formats include a combination of first name, last name, or initials.
[first_initial][last_name]@rj.com or [first_name].[last_name]@rj.com
Format
s.majali@rj.com
Example
80%
Success rate
Royal Jordanian News • October 26, 2023
Royal Jordanian (RJ) announced today that it has reached an agreement with aircraft manufacturer Embraer to introduce eight new Embraer E2 jets to its fleet....more
Airways Magazine • January 17, 2024
Royal Jordanian (RJ) will expand its European network by launching flights to Brussels (BRU) and reintroducing services to Stockholm (ARN) and Düsseldorf (DUS)....more
Royal Jordanian News • July 3, 2023
Royal Jordanian (RJ) took delivery of two new Embraer E195-E2 jets, which will serve destinations in the Levant and Europe. The aircraft arrived from the Embraer facility in Brazil to Queen Alia International Airport....more
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