PlushCare is a leading virtual healthcare provider offering online doctor consultations for primary care and mental health services across the United States. Founded in 2013, PlushCare enables patients to connect with board-certified physicians and therapists via smartphone or computer for diagnosis, personalized treatment plans, prescriptions, and lab testing. The platform is designed for convenience, affordability, and high-quality care, addressing a wide range of common health concerns. In 2021, PlushCare was acquired by Accolade (NASDAQ: ACCD), a company that provides personalized health and benefits solutions. This acquisition integrated PlushCare's direct-to-consumer and enterprise telehealth services into Accolade's broader healthcare navigation platform, enhancing its virtual care capabilities.
Serves as the central hub for Accolade's corporate strategy, operations, technology development, and administrative functions. This includes guiding the company's mission to provide personalized healthcare advocacy and navigation, which incorporates PlushCare's virtual primary and mental healthcare services.
The headquarters is located in a modern corporate office park, offering facilities designed to foster collaboration and innovation in healthcare technology and services. Specific architectural details are typical of contemporary business environments focused on functionality and employee well-being.
Accolade promotes a mission-driven culture centered on empathy, innovation, and improving the healthcare experience for its members. The work environment encourages teamwork, continuous learning, and a strong commitment to member service and making a positive impact in healthcare. As a tech-enabled services company, there's a significant focus on data-driven decision-making.
This headquarters is crucial as it centralizes the leadership and strategic direction for Accolade's comprehensive healthcare solutions. It supports the integration and scaling of PlushCare's virtual care model, aiming to make quality healthcare more accessible and affordable for millions of members nationwide.
PlushCare's telehealth services are primarily available to patients located within the United States. As an integral part of Accolade, its operations benefit from Accolade's broader, albeit not patient-facing globally, footprint. Accolade maintains corporate and technology offices in the United States and Europe (specifically Prague, Czech Republic). These international locations support the technology development, platform engineering, and overall operational infrastructure essential for delivering Accolade's comprehensive healthcare solutions, which include PlushCare's virtual care offerings to the US market.
660 W Germantown Pike, Suite 500
Plymouth Meeting
PA
USA
Address: Accolade Tower, 1201 Third Avenue, Suite 1900, Seattle, WA 98101, USA
Functions as a key center for innovation and talent acquisition, especially in technology and healthcare services, capitalizing on Seattle's robust tech ecosystem. It supports West Coast operations and contributes to national service delivery.
Address: 8777 N Gainey Center Dr, Scottsdale, AZ 85258, USA
Provides essential operational capacity and support for members and clients, enhancing service coverage, particularly for those in the Mountain and Pacific time zones.
Address: Explora Business Centre, Jupiter H, Bucharova 2817/11, 158 00 Prague 13, Czech Republic
Offers access to a skilled technology talent pool in Europe, supporting 24/7 development cycles and strengthening the global technology infrastructure for all Accolade services, including those supporting PlushCare.
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As of April 2025, PlushCare' leadership includes:
PlushCare has been backed by several prominent investors over the years, including:
Accolade has made strategic appointments and experienced some leadership transitions in the past year to bolster its growth and operational capabilities in the evolving healthcare landscape. Key changes include a new Chief Growth Officer and transitions in financial leadership.
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As PlushCare is now fully integrated into Accolade, professional communications primarily utilize Accolade's corporate email system. The most common email format for Accolade employees is typically `first.last@accolade.com`. While other formats might exist for specific roles or legacy systems, this pattern is the most prevalent for reaching out to Accolade team members.
first.last@accolade.com
Format
jane.doe@accolade.com
Example
85%
Success rate
Accolade Investor Relations • April 25, 2024
Accolade announced its financial results for the fourth quarter and full fiscal year 2024, highlighting revenue growth and increased member engagement. The company emphasized the performance of its virtual care offerings, including those integrated via PlushCare, and its strategic focus on expanding its comprehensive healthcare solutions....more
Accolade Newsroom • March 7, 2023
Accolade introduced Accolade Care, a virtual primary care and mental health solution tailored for employers. This offering leverages the capabilities of Accolade's virtual care network, including PlushCare, to provide integrated and personalized care experiences designed to improve health outcomes and manage costs for employers and their workforce....more
Accolade Newsroom • June 9, 2021
Accolade finalized its acquisition of PlushCare, a prominent provider of virtual primary care and mental health services. This acquisition was a key step in Accolade's strategy to enhance its virtual care offerings and provide more comprehensive, integrated healthcare support to its members and clients....more
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