Molly Maid is one of the world's largest professional domestic cleaning companies, with a significant and well-established presence in the United Kingdom since 1984. They offer flexible, customised home cleaning services performed by professionally trained, uniformed, and fully insured staff. Molly Maid UK operates primarily through a nationwide network of locally owned franchises, ensuring community-focused service delivery. The brand is synonymous with reliability, high-quality cleaning standards, and customer trust in the residential cleaning sector. Molly Maid UK is part of Neighborly, a global family of home service brands.
The UK headquarters provides comprehensive support to Molly Maid franchisees, including training, marketing, operational guidance, IT, and customer service strategies to ensure brand consistency and success across the network.
Located within Grove Park, a modern business park, the headquarters is designed for operational efficiency and to facilitate effective franchisee support and training.
The work culture at Molly Maid UK's headquarters is likely professional, collaborative, and focused on empowering franchisee success. It emphasizes brand values such as trust, reliability, and high service standards, fostering a supportive environment for both corporate staff and the wider franchise network.
The Maidenhead headquarters is crucial for maintaining Molly Maid's brand integrity, driving growth, implementing national strategies, and providing the essential backbone of support that enables local franchises to deliver consistent, high-quality cleaning services throughout the UK.
Molly Maid is an internationally recognized home cleaning brand with operations in several countries, including its origins in Canada, the USA, Japan, and Portugal, alongside its strong presence in the UK. The global strategy predominantly relies on a franchise model, supporting local entrepreneurs to deliver consistent, high-quality cleaning services. As part of Neighborly, Molly Maid benefits from a larger global network of home service expertise and resources, enhancing its international brand strength and operational best practices.
Unit 1, Grove House, Grove Park, White Waltham
Maidenhead
Berkshire
United Kingdom
Address: N/A (Decentralized franchise operations)
Each local franchise office is dedicated to delivering Molly Maid's professional home cleaning services to residential customers within its designated region, ensuring widespread accessibility and personalized service across the UK.
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As of April 2025, MOLLY MAID' leadership includes:
MOLLY MAID has been backed by several prominent investors over the years, including:
No major publicly announced executive hires or exits specifically for Molly Maid UK's top-tier leadership have been identified in the last 12 months. Key leadership appointments and changes typically occur within the broader Neighborly UK management structure and are often communicated internally or through franchise network channels.
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Official email communication for Molly Maid UK corporate matters typically uses a standardized business format. For customer inquiries or local service requests, contact is usually made through the main website or directly with local franchisees. Corporate email formats are likely aligned with Neighborly's conventions or a dedicated Molly Maid UK domain.
A common format is likely `[first_initial][last_name]@mollymaid.co.uk` or `[first_name].[last_name]@mollymaid.co.uk`. For broader Neighborly roles, it could be `[first_name].[last_name]@nbly.com`.
Format
kguest@mollymaid.co.uk
Example
65%
Success rate
FranchiseInfo.co.uk • November 15, 2023
Richard Webber, owner of Molly Maid in Cheltenham & Gloucester, achieved a significant milestone by surpassing £1 million in turnover, demonstrating strong business growth and the potential within the Molly Maid franchise network....more
What Franchise • March 23, 2023
Kevin and Beverley Dixon, franchisees for Molly Maid in York, celebrated their 20th anniversary, showcasing the long-term viability and success achievable within the Molly Maid franchise system in the UK....more
Molly Maid UK Website • January 20, 2023
Molly Maid UK was recognized as the Best Cleaning Franchise at the HSBC UK Elite Franchise Top 100 Awards, highlighting its strength in the franchise sector and commitment to supporting its franchisees....more
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