Mercedes-Benz Bank AG, headquartered in Stuttgart, Germany, is a wholly-owned subsidiary of Mercedes-Benz Group AG. It is one of Germany's leading automotive banks, providing a wide array of financial services. These services include financing, leasing, insurance, and fleet management solutions tailored for Mercedes-Benz vehicles, as well as for smart brand vehicles and FUSO commercial vehicles. The bank plays a crucial role in supporting the sales of the Mercedes-Benz Group's automotive brands by offering attractive financial products and mobility services to both private and commercial customers. It also offers direct banking services such as call money accounts, fixed-term deposits, and credit cards to private customers in Germany.
Serves as the central hub for all strategic, operational, and administrative functions of Mercedes-Benz Bank AG. This includes product development, risk management, customer service oversight, and coordination of financial services for the German market.
The headquarters is a modern office building designed for efficiency and collaboration, reflecting the innovative spirit of the Mercedes-Benz brand. It is situated within a larger corporate environment, benefiting from proximity to other Mercedes-Benz Group entities.
The work culture at Mercedes-Benz Bank AG emphasizes professionalism, customer focus, innovation, and a commitment to quality, mirroring the premium standards of the Mercedes-Benz brand. There's a strong focus on teamwork and continuous improvement in financial services.
The Stuttgart headquarters is pivotal for managing the bank's extensive portfolio of financial products and ensuring seamless integration with the sales and marketing strategies of Mercedes-Benz vehicles in Germany and supporting international financial services operations.
Mercedes-Benz Bank AG primarily operates within Germany. However, it is part of Mercedes-Benz Mobility AG, which is responsible for financial and mobility services globally for the Mercedes-Benz Group. Mercedes-Benz Mobility AG operates in approximately 40 countries, offering financing, leasing, insurance, fleet management, and digital mobility solutions. Therefore, while the 'Bank AG' entity is German-focused, its expertise and products are mirrored by affiliated Mercedes-Benz financial services companies worldwide.
Siemensstraße 7
Stuttgart
Baden-Württemberg
Germany
Address: Mercedes-Benz Bank Service Center GmbH, Potsdamer Platz 1, 10785 Berlin
Serves as a key operational hub for customer service and support for the German market, ensuring high-quality interaction and processing for Mercedes-Benz Bank customers.
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As of April 2025, Mercedes-Benz Bank AG' leadership includes:
Mercedes-Benz Bank AG has been backed by several prominent investors over the years, including:
No major widely publicized C-level executive hires or exits specifically for Mercedes-Benz Bank AG have been noted in the past 12 months. Board compositions tend to be stable but can be subject to change with announcements typically made through official Mercedes-Benz Group channels.
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Mercedes-Benz Bank AG, like its parent company, likely uses a standardized email format. The most common format is typically 'firstname.lastname@mercedes-benz.com' or 'firstname.lastname@mercedes-benz-bank.de' for bank-specific communications.
[first].[last]@mercedes-benz-bank.de
Format
max.mustermann@mercedes-benz-bank.de
Example
85%
Success rate
group.mercedes-benz.com • February 22, 2024
Mercedes-Benz Mobility achieved record new business of €62.0 billion (FY 2022: €58.0 billion) and a strong portfolio growth in 2023. The portfolio stood at €135.0 billion (FY 2022: €132.4 billion). The adjusted EBIT of €1.7 billion (FY 2022: €2.4 billion) reflects the normalization of cost of credit risk and lower remarketing results on used cars plus higher refinancing rates. Mercedes-Benz Bank is a key part of Mercedes-Benz Mobility....more
Reuters • November 29, 2023
Germany's financial watchdog BaFin announced it had fined Mercedes-Benz Bank 50,000 euros ($54,930) for failing to submit suspicious activity reports related to money laundering in a timely manner. The bank stated it has taken measures to prevent such occurrences in the future....more
Mercedes-Benz Bank Press • June 1, 2023
Berrin Öztürk took over as Head of Human Resources (CHRO) and Labour Relations Director at Mercedes-Benz Bank and Mercedes-Benz Mobility on June 1, 2023. She succeeded Tom Schneider, who took over the position of Chief Operating Officer (COO) at Mercedes-Benz Bank....more
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