ISL Online
ISL Online's Overview
ISL Online is a pioneer in remote desktop control software. Founded in 2001, the company provides cloud-based and on-premises (server license) remote support, remote access, live chat, and web conferencing solutions to IT professionals and helpdesks in over 100 countries. ISL Online's software is known for its security, reliability, and ease of use, catering to a diverse range of industries including IT, healthcare, government, and education. ISL Online is developed by XLAB, a research and development company based in Slovenia.
Where is ISL Online's Headquarters?
HQ Function
Serves as the central hub for research and development, global operations management, product strategy, and core administrative functions for the ISL Online suite of remote software solutions.
Notable Features:
Located within XLAB's modern facilities, featuring advanced R&D labs, collaborative workspaces, and infrastructure supporting a global software development company. XLAB is known for its strong research focus and high-tech environment.
Work Culture:
Fosters a collaborative, innovative, and agile work environment typical of a software development company, with a strong emphasis on engineering excellence, security, problem-solving, and customer-centric development. Emphasis on teamwork and continuous learning.
HQ Significance:
The Ljubljana headquarters is critical as the birthplace and primary development center for ISL Online's technology, driving innovation and ensuring the quality, security, and reliability of its global remote access and support solutions.
Values Reflected in HQ: The headquarters reflects ISL Online's and XLAB's values of innovation, technological excellence, security, reliability, and a commitment to providing high-quality, user-friendly software solutions.
Location:
ISL Online supports its global customer base through a network of authorized partners and local offices in key markets across Europe, North America, and Asia. Functions supported globally include multilingual sales operations, 24/7 customer and technical support for critical issues, localized product offerings with software translated into numerous languages, and a robust cloud infrastructure. This infrastructure is strategically distributed across major global regions (including data centers in Europe, USA, Asia, Australia) to ensure optimal performance, low latency, and data residency options compliant with local regulations for its remote access, remote support, and live chat solutions.
Street Address:
Pot za Brdom 100
City:
Ljubljana
State/Province:
Ljubljana Urban Municipality
Country:
Slovenia
ISL Online's Global Presence
Cambridge, United Kingdom
Address: ISL Online UK, Future Business Centre, Kings Hedges Road, Cambridge, CB4 2HY, UK
Strengthens ISL Online's presence in the important UK technology and business sector, facilitating direct engagement with customers and partners, and adapting services to UK-specific needs.
Ulm, Germany
Address: ISL Online Deutschland GmbH, Magirus-Deutz-Straße 12, 89077 Ulm, Germany
Supports growth and market penetration in Germany and the broader DACH region, offering dedicated local expertise and support for ISL Online's remote software solutions in a key European market.
Baar, Switzerland
Address: ISL Online AG, Zugerstrasse 72, 6340 Baar, Switzerland
Provides localized presence and support in the Swiss market, ensuring compliance with local regulations and addressing the unique demands of Swiss clientele for secure remote access solutions.
Buying Intent Signals for ISL Online
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ISL Online
As of April 2025, ISL Online' leadership includes:
Investors of ISL Online
ISL Online has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information, no major executive new hires or exits specifically for the ISL Online leadership team or the top management of XLAB (the developer of ISL Online) have been announced in the last 12 months. The core leadership team, primarily the co-founders, appears stable.
Technology (Tech Stack) used by ISL Online
Discover the tools ISL Online uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ISL Online Email Formats and Examples
ISL Online is developed and managed by XLAB. The common email format for XLAB employees, which includes individuals working on ISL Online, predominantly uses the xlab.si domain (e.g., for corporate communications or development roles). For direct ISL Online product inquiries or support, generic addresses like sales@islonline.com or support@islonline.com are also actively used.
[first].[last]@xlab.si
Format
john.doe@xlab.si
Example
90%
Success rate
News and media
ISL Online Blog • April 2, 2024
ISL Online Announces Participation in SITS 2024 - The Service Desk & IT Support Show
ISL Online confirmed its participation as an exhibitor at SITS 2024, The Service Desk & IT Support Show in London, scheduled for April 17-18. The company plans to showcase its latest remote support, remote access, and live chat solutions, offering live demonstrations and engaging with IT professionals and decision-makers....more
ISL Online Blog • February 13, 2024
ISL Online Releases Remote Desktop 5.4.3 with Enhanced Security and User Experience
ISL Online announced the release of ISL Online Remote Desktop version 5.4.3. This update brings several improvements focused on enhanced security protocols, user interface refinements for a more intuitive experience, and overall performance optimizations to ensure smoother and more secure remote support sessions....more
ISL Online Blog • December 21, 2023
ISL Online Reflects on 2023 Achievements and Shares Outlook for 2024
In a year-end message, ISL Online extended holiday greetings to its users and partners. The company reviewed key accomplishments and product developments from 2023, such as new integrations and feature enhancements, and provided an outlook on its strategic direction and planned innovations for its suite of remote solutions in the upcoming year 2024....more
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