Insteon
Insteon's Overview
Insteon is a smart home technology company renowned for its patented dual-mesh networking system, which uniquely combines wireless radio frequency (RF) and powerline communication for exceptional reliability and coverage. Originally established in 2005, Insteon built a comprehensive ecosystem of devices including switches, dimmers, sensors, keypads, and the Insteon Hub, empowering users to control and automate lighting, appliances, and other home functions. After an unexpected service discontinuation in April 2022, the Insteon brand and assets were acquired by a group of passionate users (operating as Insteon Technologies / Express Controls) who successfully restored services later that year. The revitalized company is dedicated to supporting its loyal user base, enhancing existing cloud services, and innovating with new products like the 'Director' app, ensuring the longevity and advancement of the Insteon platform for smart home enthusiasts.
Where is Insteon's Headquarters?
HQ Function
Manages cloud services, software development (including the Director app), customer support, business strategy, and product evolution for the revived Insteon ecosystem.
Notable Features:
The new Insteon's operational structure emphasizes efficiency and remote collaboration, leveraging technology to support a global user base without a large, traditional physical headquarters.
Work Culture:
Characterized by a strong sense of community, dedication to Insteon users, agility, and a problem-solving mindset. The team is driven by the passion that led to the company's revival.
HQ Significance:
The current operational hub signifies the successful revival of the Insteon brand, ensuring continued support for thousands of users and demonstrating a commitment to the future of Insteon technology.
Values Reflected in HQ: Resilience, customer focus, community-driven innovation, and a commitment to reliable smart home technology.
Location:
Insteon products are utilized by customers worldwide, with a significant presence in North America. The revived Insteon Technologies is committed to supporting this global user base through its cloud infrastructure, online support, and community forums. While direct international office presence is limited under the new agile structure, product availability may be supported through regional distributors.
Street Address:
[Specific address for the new operational hub is not publicly listed; the company operates with a lean, technology-focused structure. Original Smartlabs/Insteon HQ was 16542 Millikan Ave, Irvine, CA]
City:
[Operations for the new Insteon are coordinated by its leadership, potentially including locations like Sammamish, Washington, or are distributed]
State/Province:
[Washington (potentially) or distributed]
Country:
USA
Insteon's Global Presence
Buying Intent Signals for Insteon
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Insteon
As of April 2025, Insteon' leadership includes:
Investors of Insteon
Insteon has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Since its revival in 2022 under new leadership led by CEO Ken Fairbanks, Insteon Technologies has been focused on stabilizing services and rebuilding customer trust. In the past 12 months, the leadership team has remained consistent with no major publicly announced executive hires or departures, indicating a period of stability and focused execution.
Technology (Tech Stack) used by Insteon
Discover the tools Insteon uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Insteon Email Formats and Examples
For Insteon Technologies, customer support inquiries are typically handled via official channels like support@insteon.com or through their website. While direct email formats for all employees aren't publicly standardized, common patterns in similar tech companies include [first].[last]@insteon.com or [first_initial][last]@insteon.com. The best way to reach the company is through their official support and contact forms.
[first].[last]@insteon.com (speculative for general contact)
Format
ken.fairbanks@insteon.com (speculative example based on common format)
Example
70%
Success rate
News and media
Insteon Blog • March 27, 2024
Insteon Provides Q1 2024 Update on Progress and Future Plans
Insteon shared an update on its activities in the first quarter of 2024, detailing ongoing improvements to server reliability, new feature development for the Director app, and efforts to expand hardware compatibility, reaffirming its commitment to its user base....more
Insteon Blog • June 29, 2023
Insteon Announces 'Director' App and Service Enhancements
Insteon introduced its new 'Director' mobile app and associated subscription tiers, designed to offer an improved user experience, enhanced features, and ensure the long-term sustainability and development of the Insteon platform....more
Insteon Blog • September 19, 2022
Insteon Services Are Back Online!
Following its acquisition, Insteon announced the successful restoration of its cloud services, allowing users to once again access and control their Insteon smart home devices via the Insteon Hub and app, marking a pivotal moment in the company's revival....more
Highperformr’s free tools for company research
Explore Employees by Region or Country
See where a company’s workforce is located, by country or region.
View Funding Details
View past and recent funding rounds with amounts and investors.
Understand Revenue Insights
Understand company revenue estimates and financial scale.
Track Active Job Openings
Track active roles and hiring trends to spot growth signals.
Review Product and Offerings
Discover what a company offers—products, platforms, and solutions.
Get SIC or NAICS Codes
Get the company’s official SIC and NAICS classifications.
Analyze Website Traffic Trends
Analyze visitor volume, engagement, and top traffic sources.
Discover Social Profiles and Engagement
Explore LinkedIn, Twitter, and other active social profiles.
Identify Top Competitors
Identify top competitors based on similar business traits.
Research and Discover Companies with Highperformr — Smarter, Faster
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
- Track intent signals to find buyers who are actively in-market
- Enrich contacts and companies instantly, no need to switch tools
- Automate workflows to stay ahead of every change
- Connect your CRM & tools for seamless data sync and activation
Thousands of companies, including Insteon, are just a search away.