Huntsville Utilities
Huntsville Utilities's Overview
Huntsville Utilities is a publicly-owned utility company serving the city of Huntsville, Alabama, and surrounding areas. Established in 1940, it provides essential electricity, natural gas, and water services to residential, commercial, and industrial customers. As a community-focused organization, Huntsville Utilities is committed to delivering reliable services, ensuring customer satisfaction, and contributing to the growth and development of the region. They emphasize safety, environmental stewardship, and operational excellence in all their endeavors.
Where is Huntsville Utilities's Headquarters?
HQ Function
Serves as the primary center for administrative operations, customer service, billing, engineering, and management of electricity, natural gas, and water distribution systems for the Huntsville area.
Notable Features:
The main office building on Spragins Street is a key customer interaction point, offering walk-in services, drive-thru payment options, and houses critical operational control centers.
Work Culture:
Focused on public service, operational reliability, safety, and community engagement. Employees are dedicated to serving the needs of Huntsville residents and businesses with a strong emphasis on teamwork and technical expertise.
HQ Significance:
The headquarters is vital for the day-to-day management and long-term planning of essential utility services that support the quality of life and economic activity in Huntsville. It's the central hub for customer interaction and operational oversight.
Values Reflected in HQ: The headquarters operations embody Huntsville Utilities' core values of reliability, customer focus, safety, integrity, and community service, evident in its accessible customer service areas and efficient operational design.
Location:
Huntsville Utilities is a local, municipally-owned entity. Its operations and services are concentrated within Huntsville, Alabama, and specific surrounding areas in Madison County. It does not have a global presence or international operations, focusing entirely on serving its local community.
Street Address:
112 Spragins Street NW
City:
Huntsville
State/Province:
AL
Country:
USA
Huntsville Utilities's Global Presence
Huntsville, AL/USA
Address: 3503 Triana Blvd SW, Huntsville, AL 35805
Ensures efficient dispatch of service crews, management of utility assets like vehicles and equipment, and rapid response to outages or service issues within the Huntsville service territory. It is critical for maintaining infrastructure reliability.
Buying Intent Signals for Huntsville Utilities
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Executive Team of Huntsville Utilities
As of April 2025, Huntsville Utilities' leadership includes:
Investors of Huntsville Utilities
Huntsville Utilities has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the past 12 months, Huntsville Utilities announced a key promotion within its executive team, appointing Brandy McMillion as the new Vice President for Customer Experience & Public Affairs, succeeding Joe L. Chapman.
Departures
New Appointments:
Technology (Tech Stack) used by Huntsville Utilities
Discover the tools Huntsville Utilities uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Huntsville Utilities Email Formats and Examples
While Huntsville Utilities' exact internal email format isn't publicly broadcasted for security reasons, organizations of its type commonly use patterns like first initial followed by last name, or first name separated from last name by a dot, using their domain hsvutil.org. These are standard professional formats.
[first_initial][last]@hsvutil.org or [first].[last]@hsvutil.org
Format
jdoe@hsvutil.org or jane.doe@hsvutil.org
Example
75%
Success rate
News and media
waff.com • May 15, 2024
Huntsville Utilities warns of scammers threatening to disconnect service unless payment is made
Huntsville Utilities is alerting customers to a recent phone scam where callers impersonate HU employees and threaten immediate service disconnection unless a payment is made, often through unconventional methods like gift cards or money apps....more
whnt.com • February 7, 2024
Huntsville Utilities explains high bills after January cold snap
Following a period of extremely cold weather in January, Huntsville Utilities addressed customer concerns regarding higher than usual energy bills, explaining the impact of increased usage for heating and the structure of their billing cycles....more
huntsvillebusinessjournal.com • January 11, 2024
Huntsville Utilities Promotes Brandy McMillion to VP of Customer Experience & Public Affairs
Huntsville Utilities announced the promotion of Brandy McMillion to Vice President of Customer Experience & Public Affairs. In her new role, she will oversee customer service operations, communications, and community relations efforts for the utility....more
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