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EXL (NASDAQ: EXLS) is a global data analytics and digital operations and solutions company. EXL partners with clients to improve business outcomes and unlock growth through practical applications of data, AI, and digital technology. Their expertise spans various industries, with a strong focus on insurance, healthcare, banking, and financial services. EXL's Premium Audit services are a key offering for the insurance sector, utilizing advanced analytics, AI, and deep domain expertise to help carriers accurately assess risk, optimize pricing, ensure compliance, and improve underwriting efficiency. They offer a suite of solutions including physical, virtual, and hybrid audit models designed to enhance accuracy, reduce turnaround times, and improve the overall policyholder experience.
The New York headquarters directs EXL's global strategy, corporate governance, financial operations, investor relations, and oversees its diverse service lines, including its specialized premium audit capabilities for the insurance industry.
Situated in a prominent business district in Manhattan, the headquarters provides a modern and collaborative workspace. Its location offers excellent connectivity and access to a rich talent pool and key financial institutions.
EXL cultivates a work culture centered on innovation, collaboration, client-centricity, and continuous learning. The New York office likely reflects this dynamic, with a diverse and driven workforce focused on delivering data-led and digitally-enabled solutions.
The New York headquarters is pivotal as it establishes EXL's presence in one of the world's foremost financial and business hubs. This facilitates high-level client engagement, strategic partnerships, and access to global markets and talent.
EXL Service maintains a robust global presence, operating a network of over 50 delivery centers and offices across North America (USA), Europe (UK, Ireland, Bulgaria), Asia (India, Philippines, Singapore, Malaysia, Vietnam), Australia, South Africa, and Colombia. This widespread footprint allows EXL to serve clients across various time zones and leverage diverse talent pools. Globally supported functions include data analytics, AI and machine learning solutions, digital transformation, finance and accounting, risk and compliance management, customer experience services, and industry-specific operations such as premium audit, claims processing for insurance, and clinical services for healthcare.
350 Park Avenue, 10th Floor
New York
NY
USA
Address: Plot No. 22 & 23, Tower C & D, 5th - 10th Floor, Candor Tech Space, Sector - 62, Noida, Uttar Pradesh – 201309, India
Serves as a primary operational hub for the APAC region and provides extensive support for global clients. It leverages India's significant talent pool in technology, analytics, and business process management to deliver cost-effective and high-quality solutions.
Address: 2nd Floor, One Poultry, London EC2R 8EJ, United Kingdom
Drives EXL's growth and presence in the UK and broader European markets, offering localized expertise and solutions that cater to regional regulatory landscapes and specific business requirements of European clients.
Address: EXL Service Philippines Inc., 9/F Two E-Com Center, Mall of Asia Complex, Pasay City 1300, Metro Manila, Philippines
Enhances EXL's global delivery capabilities with a skilled workforce, providing multilingual support and operational resilience. It serves both regional and international clients, contributing to EXL's 24/7 operational model.
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As of April 2025, EXL' leadership includes:
EXL has been backed by several prominent investors over the years, including:
EXL Service has made strategic executive appointments and experienced transitions in the past year, notably appointing a new Chief Financial Officer and a new Global Head of Sales for its Insurance vertical. These changes are aimed at strengthening leadership to drive growth and innovation, particularly in key areas like insurance services, which include premium audit solutions.
Discover the tools EXL uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
EXL Service primarily utilizes the 'firstname.lastname@exlservice.com' email format for its employees. This is the most common structure for professional communication with individuals at the company. Other less common formats might exist but this is the widely recognized standard.
firstname.lastname@exlservice.com (e.g., john.smith@exlservice.com)
Format
jane.doe@exlservice.com
Example
95%
Success rate
EXL Service Investor Relations • April 25, 2024
EXL announced its financial results for the first quarter ended March 31, 2024, reporting revenues of $436.5 million, up 8.8% year-over-year. The company highlighted growth in its data analytics and digital operations segments and reaffirmed its full-year 2024 guidance....more
EXL Service News • November 15, 2023
EXL was recognized by Everest Group as a Leader and a Star Performer in its Property & Casualty (P&C) Insurance Business Process Services (BPS) PEAK Matrix® Assessment 2023. This acknowledgment underscores EXL's strong market impact, vision, and capabilities in serving the P&C insurance sector, which includes services related to premium audit....more
EXL Service News • February 13, 2024
EXL was named a leader in the Aite-Novarica Property and Casualty (P&C) Claims Management Systems Report, recognizing its advanced solutions and capabilities in enhancing claims processing efficiency and effectiveness for P&C insurers....more
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