AXA Japan is a significant part of the global AXA Group, offering a diverse range of insurance and financial products tailored to the needs of individuals and businesses in Japan. This includes life insurance through AXA Life Insurance Co., Ltd., general insurance (including auto and home) via AXA General Insurance Co., Ltd. (AXA Direct), and asset management services. With a strong emphasis on customer protection, innovation, and digital transformation, AXA Japan strives to be a trusted partner for its customers, helping them manage risks and achieve their financial goals.
The Tokyo headquarters for entities like AXA Life Insurance serves as the primary center for strategic decision-making, product development, underwriting, claims management, corporate governance, and overall business operations in Japan.
Located in modern office buildings within major business districts, offering employees advanced facilities, collaborative workspaces, and convenient access to public transportation. Specific architectural details are typical of contemporary high-rise office construction.
AXA Japan fosters a work culture that blends Japanese business practices of diligence, precision, and teamwork with AXA Group's global emphasis on diversity, inclusion, innovation, customer-first thinking, and integrity. There's a focus on employee development and well-being.
The headquarters in Tokyo are vital for managing AXA's extensive operations in one of the world's largest and most sophisticated insurance markets. They symbolize AXA's long-term commitment to Japan and its role as a key player in the financial services industry.
As a member of the AXA Group, which operates in over 50 countries, AXA Japan plays a crucial role in the Group's Asia strategy and its global standing as a leader in insurance and asset management. AXA Japan benefits from the Group's international expertise, research, risk management frameworks, and financial strength. In turn, it contributes its deep understanding of the Japanese market, innovative local solutions, and strong business performance to the overall AXA Group. Functions such as IT infrastructure, reinsurance, large risk underwriting, and investment strategy often involve global collaboration and adherence to Group standards.
Takanawa Park Tower, 20-14, Higashi-Gotanda 3-chome (AXA Life Insurance Co., Ltd.)
Shinagawa-ku
Tokyo
Japan
Address: Meiji Yasuda Seimei Osaka Midosuji Building, 4-1-1 Fushimimachi, Chuo-ku, Osaka (Example AXA Life regional office)
To provide localized access to AXA's life insurance products and services, support a large network of financial advisors, and cater to the specific needs of customers in this major economic zone.
Address: Hakata FD Business Port, 1-1 Reisenmachi, Hakata Ward, Fukuoka City, Fukuoka (AXA General Insurance operations center)
To efficiently serve a nationwide customer base for direct insurance products, leveraging Fukuoka's strategic location, infrastructure, and skilled workforce for contact center and back-office operations.
Address: Numerous branch offices exist for both AXA Life and AXA General Insurance service points. For instance, AXA Life Sapporo Branch.
To ensure comprehensive market coverage and accessible customer support in northern Japan.
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As of April 2025, AXA Japan' leadership includes:
AXA Japan has been backed by several prominent investors over the years, including:
AXA Japan entities, including AXA Life Insurance and AXA Holdings Japan, announced several executive officer appointments and role changes effective April 1, 2024. These changes reflect standard corporate governance, strategic role alignments, and talent development within the group. Key transitions also occurred in the preceding year, solidifying current leadership.
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AXA Japan generally utilizes standardized email formats common in multinational corporations. The predominant structure for employee email addresses typically combines parts of an employee's name with the company's domain. For AXA Life Insurance, the domain is typically 'axa.co.jp', while for AXA General Insurance (AXA Direct), it's 'axa-direct.co.jp'.
firstname.lastname@axa.co.jp (e.g., taro.suzuki@axa.co.jp) or firstinitiallastname@axa.co.jp (e.g., tsuzuki@axa.co.jp).
Format
john.doe@axa.co.jp
Example
85%
Success rate
AXA Life Japan News Release • April 24, 2024
AXA Life Insurance Co., Ltd. announced its participation in the 'Health Management Alliance,' an initiative promoting health and productivity management among companies. This reflects AXA's commitment to employee well-being internally and for its corporate clients....more
AXA Life Japan News Release • March 28, 2024
AXA Life Insurance updated the 'Pension Regular Mail Linkage Function' in its 'Emma by AXA' digital customer service platform. This enhancement aims to provide customers with a more seamless and comprehensive view of their pension information for better retirement planning....more
AXA Direct Japan News Release • May 13, 2024
AXA General Insurance (AXA Direct) announced it received a 'Special Award' at the inaugural Insurance Empowerment Awards for its initiatives in improving customer experience and leveraging technology in the insurance sector....more
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