HQ Function

Served as the central hub for Aspect Software's global operations, including executive leadership, research and development, marketing, sales, and administrative functions before its merger into Alvaria.

Notable Features:

The Westford campus was a modern office facility designed to foster collaboration and innovation. It likely featured typical amenities of a tech company headquarters, such as open-plan workspaces, meeting rooms, and employee common areas.

Work Culture:

Aspect Software was known for a culture focused on innovation in customer engagement technology. It fostered a collaborative environment, encouraging employees to develop solutions that addressed complex customer service challenges. The culture emphasized customer-centricity and technological expertise.

HQ Significance:

The Westford headquarters was significant as the command center for a company that played a crucial role in shaping the contact center and workforce optimization industry. Key strategic decisions, product developments, and global expansion efforts were directed from this location prior to the Alvaria merger.

Values Reflected in HQ: The headquarters likely aimed to reflect Aspect's values of innovation, customer focus, and collaboration through its design and operational ethos, providing an environment conducive to developing customer engagement solutions.

Location:

Prior to becoming part of Alvaria, Aspect Software maintained a significant global presence. This included sales offices, research and development centers, and customer support operations across North America, Europe, the Middle East, Africa (EMEA), Asia-Pacific (APAC), and Latin America. These global functions enabled Aspect to deliver, implement, and support its comprehensive suite of contact center and workforce optimization solutions to enterprises worldwide.

Street Address:

300 Apollo Drive

City:

Westford

State/Province:

MA

Country:

USA