What Does AAA Club Alliance Do?

Total employees3305
HeadquartersWilmington
Founded1900

AAA Club Alliance is one of the largest clubs in the AAA federation, dedicated to providing its members with a wide array of services including legendary roadside assistance, comprehensive auto, home, and life insurance, full-service travel planning, and exclusive member discounts. Formed through the unification of several respected AAA clubs, AAA Club Alliance serves over six million members across Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, West Virginia, and Washington, D.C. The organization is committed to enhancing member safety, security, and peace of mind, advocating for transportation safety and improvements.

Where Is AAA Club Alliance's Headquarters?

HQ Function

The Wilmington headquarters serves as the primary corporate office, housing executive leadership, strategic planning, administrative operations, IT, and centralized member service functions for AAA Club Alliance.

Notable Features:

The headquarters is located in a modern office facility designed to support a large, collaborative workforce and efficient operations. Specific architectural details are not widely publicized, but it reflects a contemporary corporate environment.

Work Culture:

AAA Club Alliance fosters a member-centric work culture emphasizing service, integrity, teamwork, and innovation. The environment is generally described as supportive, with a strong focus on employee development and community involvement.

HQ Significance:

The Wilmington headquarters is pivotal as the nerve center for one of the nation's largest AAA clubs, directing services for millions of members and spearheading strategic initiatives, advocacy, and technological advancements.

Values Reflected in HQ: The headquarters' operations and environment aim to embody AAA's core values of trust, reliability, member advocacy, community service, and innovation.

Location:

AAA Club Alliance operates exclusively within the United States, serving over six million members across 13 states and Washington D.C. These states are Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. While its direct operations are US-based, AAA members benefit from reciprocal services with affiliated international motoring clubs when traveling abroad, facilitated through the national AAA federation.

Street Address:

1 River Pl

City:

Wilmington

State/Province:

Delaware

Country:

USA

Where Else Does AAA Club Alliance Operate Around the World?

Cincinnati, Ohio, USA

Address: 15 W Central Pkwy, Cincinnati, OH 45202 (Major branch/regional office example)

Supports the extensive member base in the Midwest, acting as a key center for service delivery, community engagement, and managing operations within its designated territory.

Hamilton, New Jersey, USA

Address: 300 Hamilton Ave, Hamilton Township, NJ 08619 (Major Car Care, Insurance & Travel Center example)

Crucial for delivering comprehensive services to members in a densely populated region, coordinating roadside assistance, and managing local business operations for New Jersey and parts of Pennsylvania.

Oklahoma City, Oklahoma, USA

Address: 2221 E Memorial Rd, Oklahoma City, OK 73131 (AAA Oklahoma main office)

Serves as the primary point of contact and operational base for AAA members throughout Oklahoma, ensuring localized support and service delivery within the state.

Buying Intent Signals for AAA Club Alliance

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading AAA Club Alliance? Meet the Executive Team

As of April 2025, AAA Club Alliance' leadership includes:

Thomas C. Wiedemann - President and CEO
Lori M. Murgas - Chief Operating Officer
Scott Parker - Chief Financial Officer
Tonya L. May - Chief People and Experience Officer
Craig R. Sunderland - Chief Information Officer
Gene S. Williams - Chief Sales and Marketing Officer
Christina M. Ryan - Chief Legal Officer and General Counsel

Who's Investing in AAA Club Alliance?

AAA Club Alliance has been backed by several prominent investors over the years, including:

AAA Club Alliance is a not-for-profit, member-owned organization. It is not funded by external equity investors but is sustained through membership fees and revenue generated from its diverse range of services.

What Leadership Changes Has AAA Club Alliance Seen Recently?

Hire1
Exits0

AAA Club Alliance has strengthened its executive team over the past 12-18 months with key appointments and promotions, particularly in legal, operations, and people experience roles, to support its ongoing growth and commitment to member service.

New Appointments:

Christina M. Ryan, Christina M. Ryan appointed as new Chief Legal Officer and General Counsel.
Lori M. Murgas, Lori M. Murgas promoted to Chief Operating Officer.
Tonya L. May, Tonya L. May transitioned to the role of Chief People and Experience Officer.

What Technology (Tech Stack) Is Used byAAA Club Alliance?

Discover the tools AAA Club Alliance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

AAA Club Alliance Email Formats and Examples

AAA Club Alliance likely utilizes standardized email formats for its employees, typically incorporating combinations of first name, last name, and initials. The primary domain used for corporate communications is often 'aca.aaa.com', though variations might exist depending on department or legacy systems from merged clubs.

Common formats include [first_initial][last]@aca.aaa.com (e.g., jdoe@aca.aaa.com) and [first].[last]@aca.aaa.com (e.g., jane.doe@aca.aaa.com).

Format

jdoe@aca.aaa.com

Example

80%

Success rate

What's the Latest News About AAA Club Alliance?

news.cluballiance.aaa.com • May 22, 2024

AAA Club Alliance Survey Reveals Many Maryland Drivers Still Ignoring Hands-Free Cell Phone Law

A recent survey conducted by AAA Club Alliance indicates that a significant number of Maryland drivers continue to use handheld cell phones while driving, despite the state's hands-free law. These findings underscore ongoing road safety concerns and AAA's commitment to advocating for stricter adherence to distracted driving regulations....more

news.cluballiance.aaa.com • April 18, 2024

AAA Club Alliance Launches 'Great Battery Roundup' for Earth Day to Promote Recycling

AAA Club Alliance announced its annual 'Great Battery Roundup' initiative, encouraging the public to recycle old automotive and marine batteries at their local AAA Car Care Centers. This program, timed for Earth Day, aims to promote environmental responsibility and the proper disposal of vehicle batteries....more

news.cluballiance.aaa.com • May 10, 2023

AAA Club Alliance Appoints Christina M. Ryan as Chief Legal Officer and General Counsel

AAA Club Alliance officially announced the appointment of Christina M. Ryan as its new Chief Legal Officer and General Counsel. Ryan brings extensive legal expertise to the organization and will oversee all legal, corporate governance, and compliance matters....more

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