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Agero's Overview

Total employees2500
HeadquartersMedford
Founded1972

Agero, Inc. is a leading provider of B2B vehicle and driver safety, security, and information services. For over 50 years, they have been delivering critical roadside assistance, accident management, and connected vehicle services to automotive manufacturers, insurance carriers, and other enterprises. Agero's solutions aim to enhance the driver experience, improve safety, and provide peace of mind on the road through a combination of advanced technology, human-powered support, and a vast network of service providers.

Where is Agero's Headquarters?

HQ Function

Serves as the central hub for Agero's corporate operations, strategic planning, product development, and technology innovation.

Notable Features:

Modern office space designed to foster collaboration and innovation, strategically located near Boston's technology and talent ecosystem.

Work Culture:

Agero fosters a collaborative, innovative, and customer-centric work environment. Employees are encouraged to contribute ideas and leverage technology to solve complex challenges in the driver assistance industry. Emphasis is placed on teamwork and continuous improvement.

HQ Significance:

The Medford headquarters is pivotal for Agero's North American operations, overseeing a vast network of service providers and managing relationships with major automotive and insurance clients.

Values Reflected in HQ: The headquarters design and operations likely reflect Agero's core values such as innovation, reliability, customer focus, and operational excellence.

Location:

Agero primarily focuses its operations in North America, with significant contact centers and operational hubs strategically located across the United States and Canada. These facilities support a comprehensive suite of services including roadside assistance, accident management, and connected vehicle services for a diverse client base. While direct global office presence beyond North America is not prominent, their services support vehicles and drivers traveling across these regions.

Street Address:

1 Cabot Road, Suite 300

City:

Medford

State/Province:

MA

Country:

USA

Agero's Global Presence

Clarksville, TN/USA

Address: 2871 Needs Creek Rd, Clarksville, TN 37040, USA

Supports nationwide service delivery with a large team of customer service professionals and dispatch operators.

Sault Ste. Marie, ON/Canada

Address: 123 March St, Sault Ste. Marie, ON P6A 2Z5, Canada

Serves as a key operational center for Agero's Canadian market, providing bilingual support and localized services.

Sebring, FL/USA

Address: Specific street address not readily public, Sebring, FL, USA

Contributes to Agero's overall capacity for customer service and incident management across the United States.

Tucson, AZ/USA

Address: Specific street address not readily public, Tucson, AZ, USA

Enhances Agero's operational footprint in the western United States, providing redundancy and regional support capabilities.

Buying Intent Signals for Agero

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Agero

As of April 2025, Agero' leadership includes:

Dave Ferrick - President & Chief Executive Officer
Cathy Orrico - Chief Financial Officer
Chris Richard - Chief Information Officer
Bernie Gracy - Chief Digital Officer
Jeff Blecher - Chief Strategy Officer
Maggie Behringer - SVP & Chief People Officer
Rajiv Hoskote - Chief Product Officer
Tim Seeley - SVP, Operations

Investors of Agero

Agero has been backed by several prominent investors over the years, including:

The Cross Country Group (Parent Company)
General Catalyst (Historical)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Based on public information, Agero has had some key executive appointments in the past year to bolster its product and operational leadership. No major high-profile exits have been widely reported recently.

New Appointments:

Rajiv Hoskote, Rajiv Hoskote joined Agero as Chief Product Officer, bringing extensive experience in product management and technology.

Technology (Tech Stack) used by Agero

Discover the tools Agero uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Agero Email Formats and Examples

Agero commonly uses the first initial followed by the last name, or first name followed by last name, for their email addresses. Variations might exist based on department or tenure.

[first_initial][last]@agero.com or [first].[last]@agero.com

Format

dferrick@agero.com or dave.ferrick@agero.com

Example

85%

Success rate

News and media

PR NewswireJuly 11, 2023

Agero Appoints Rajiv Hoskote as Chief Product Officer

Agero announced the appointment of Rajiv Hoskote as its new Chief Product Officer. Hoskote will lead the company's product strategy, roadmap, and innovation efforts to further enhance Agero's market-leading driver assistance services....more

Agero NewsFebruary 7, 2024

Agero News: The Future of Roadside Assistance is Digital-First, Human-Always

Agero discusses its philosophy on leveraging digital technology to streamline roadside assistance while ensuring human support remains central to the customer experience, highlighting innovations in AI and mobile tech....more

Agero NewsOctober 17, 2023

Agero News: New Agero Research Reveals Roadside Event Frequency and Wait Time Pain Points

Agero released new research findings detailing the commonality of roadside events and customer frustrations with wait times, underscoring the company's focus on improving service speed and efficiency....more

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