ServiceTitan is a comprehensive cloud-based software platform designed to help home and commercial service businesses streamline operations, improve customer service, and grow revenue. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the company serves trades including HVAC, plumbing, electrical, chimney sweep, and more. ServiceTitan's suite of tools offers features such as scheduling and dispatching, invoicing and payment processing, marketing automation, customer relationship management (CRM), reporting and analytics, and a mobile application for field technicians. Their core mission is to empower trade businesses with the advanced technology they need to succeed in an increasingly digital world, enabling them to deliver exceptional customer experiences and achieve greater operational efficiency and profitability. The platform is trusted by thousands of contracting businesses across the United States and Canada.
The Glendale headquarters serves as the primary center for ServiceTitan's executive leadership, core product development, software engineering, global sales and marketing strategy, customer support management, and corporate operations.
Situated in a modern high-rise office building on Brand Boulevard, the headquarters offers state-of-the-art facilities, collaborative workspaces, and panoramic views, designed to inspire innovation and productivity.
ServiceTitan's HQ is known for its dynamic, ambitious, and customer-obsessed work culture. Employees often describe a fast-paced environment with significant opportunities for professional growth and a strong sense of purpose in supporting the trades industry. Key cultural tenets include 'Achieve the Extraordinary,' 'Be a Pro,' and 'Win as a Team.'
The Glendale headquarters is significant as it's where the company was co-founded and has experienced substantial growth, anchoring its presence in the Southern California tech ecosystem. It acts as the central nervous system for strategic decision-making, product innovation, and shaping the company's future direction.
ServiceTitan primarily serves customers in the United States and Canada. Its global presence is most notably characterized by its significant engineering and product development hub in Yerevan, Armenia, which supports the technological advancement of its platform. While direct sales and support operations are concentrated in North America, the company's technology is developed with a global talent pool, and it continuously evaluates opportunities for broader international market expansion.
801 N Brand Blvd, Suite 700
Glendale
CA
USA
Address: 675 Ponce De Leon Ave NE, Suite N316, Atlanta, GA 30308
Facilitates market expansion, customer engagement, and talent acquisition in the Eastern United States, playing a vital role in ServiceTitan's national growth strategy.
Address: 1 Northern Avenue, Nord Business Center, Yerevan 0001, Armenia
Drives global product innovation and software engineering excellence, developing core technology and features for ServiceTitan's comprehensive suite of tools.
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As of April 2025, ServiceTitan' leadership includes:
ServiceTitan has been backed by several prominent investors over the years, including:
ServiceTitan has continued to strengthen its leadership team over the past year with key strategic appointments to support its ongoing growth and innovation. The company has maintained stability within its core executive team while adding specialized expertise.
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ServiceTitan commonly utilizes an email format that combines an employee's first initial with their last name. For professional communication, using the correct email format is important. Other formats may exist but this is a widely observed pattern.
[first_initial][last]@servicetitan.com
Format
jdoe@servicetitan.com
Example
85%
Success rate
ServiceTitan Blog • May 7, 2024
ServiceTitan announced its inclusion in the prestigious Forbes AI 50 list for 2024, marking the second year in a row the company has been recognized for its innovative application of artificial intelligence to empower and transform businesses in the skilled trades....more
ServiceTitan Blog • March 12, 2024
ServiceTitan unveiled Titan Intelligence, a comprehensive suite of new AI-powered features integrated across its platform. These tools are designed to enhance operational efficiency, improve customer experiences, and boost profitability for trade professionals....more
ServiceTitan Press Release • February 21, 2024
ServiceTitan introduced Marketing Pro Ads, a new solution integrated into its Marketing Pro offering, designed to help home and commercial service contractors optimize their Google Ads campaigns, maximize lead generation, and improve their return on ad spend....more
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