Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to build rich, interactive experiences with customers across a multitude of messaging channels like SMS, WhatsApp, RCS, Instagram, Voice, and other popular chat apps. The platform provides a comprehensive suite of tools including APIs, SDKs, a low-code bot building platform, and AI-powered solutions to facilitate marketing, sales, and support conversations at scale. Gupshup helps enterprises enhance customer engagement, automate processes, and drive business growth through meaningful two-way interactions.
Where is Gupshup's Headquarters?
HQ Function
The San Francisco headquarters serves as the central hub for Gupshup's global strategy, product innovation, corporate development, marketing, and overall operational management.
Notable Features:
Located in a prominent downtown office building, the headquarters likely features modern office amenities, collaborative workspaces, and advanced technology infrastructure to support its global operations. Specific architectural details are not publicly highlighted, but such locations typically offer inspiring views and access to city conveniences.
Work Culture:
Gupshup fosters a dynamic, innovative, and fast-paced work environment. The culture emphasizes customer-centricity, technological excellence, collaboration, and continuous learning. Employees are encouraged to experiment and contribute to the cutting edge of conversational AI and messaging technologies.
HQ Significance:
Its Silicon Valley location provides Gupshup with unparalleled access to a rich talent pool, venture capital, strategic partnerships, and the latest technological advancements, which is crucial for its leadership in the rapidly evolving conversational AI market.
Values Reflected in HQ: The headquarters' location and environment reflect Gupshup's values of innovation, global ambition, technological leadership, and a commitment to being at the forefront of the digital communication revolution.
Location:
Gupshup maintains a significant global presence with offices and operations spanning North America, Europe, Asia-Pacific, Latin America, and the Middle East. This widespread network supports global sales and marketing initiatives, localized customer support, regional product adaptations, and research and development efforts. Their distributed teams ensure they can effectively serve a diverse international clientele across various industries, helping businesses worldwide to connect with their customers on their preferred messaging channels.
Street Address:
201 Spear Street, Suite 1100
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technology India Pvt Ltd, 6th Floor, Ackruti Star, MIDC Central Road, Andheri East, Mumbai – 400093, India
To drive innovation and cater to the rapidly expanding digital communication needs of businesses in India and Southeast Asia, leveraging local talent and market insights.
Dubai, Dubai/UAE
Address: Gupshup Technologies FZ LLC, Office 212, Building 2, Dubai Internet City, Dubai, UAE
To strengthen Gupshup's presence and support its growing client base in the MEA region, tailoring solutions to local business requirements for enhanced customer engagement.
London, England/United Kingdom
Address: Gupshup UK Limited, [Specific address if readily available, otherwise general e.g., Central London]
To serve as a key touchpoint for European enterprises looking to leverage advanced conversational messaging for customer interaction, marketing, and support, adhering to regional data and communication standards.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the past 12-18 months, Gupshup has focused on strengthening its leadership team, particularly in areas of global expansion, sales, and technology. Key appointments have been made to drive growth in North America, Europe, and international markets, as well as to bolster its product and technology leadership. No major publicly announced executive departures have been noted recently.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly uses the 'first.last@gupshup.io' email format for its employees. While other formats might exist within the organization, this is a widely observed pattern for professional communication. Variations like 'first_initiallast@gupshup.io' or 'first@gupshup.io' could also be in use for specific roles or legacy reasons.
first.last@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
News and media
Business Wire • May 8, 2024
Gupshup.io Recognized as a Leader in Conversational AI Platforms by Independent Research Firm
Gupshup.io announced its recognition as a Leader in The Forrester Wave™: Conversational AI Platforms For B2C Customer Service, Q2 2024. The report highlighted Gupshup's strengths in language models, bot-building capabilities, and extensive support for digital channels....more
Business Wire • November 20, 2023
Gupshup.io Launches ACE LLM, an Advanced Domain-Specific LLM for Enterprise Digital Transformation
Gupshup.io unveiled ACE LLM, a family of domain-specific large language models tailored for enterprise functions including marketing, commerce, customer support, HR, and IT. This initiative aims to revolutionize enterprise digital engagement through specialized AI....more
Gupshup.io Blog • August 29, 2023
Gupshup Partners with Google Cloud to Bring Generative AI to Enterprise Conversations
Gupshup announced a strategic partnership with Google Cloud to integrate advanced generative AI capabilities, including Vertex AI, into its conversational engagement platform. This collaboration is set to empower enterprises with more intelligent and richer customer interactions....more
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