Paul Miller
New York, New York,United States
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Paul Miller is a globally recognized thought leader, author, and keynote speaker in the realms of the digital workplace, intranets, and the future of work. As the Founder and CEO of Digital Workplace Group (DWG), he has dedicated over two decades to helping large organizations enhance their digital employee experience and adapt to evolving work paradigms. Paul is a Fellow of the Chartered Institute of Marketing (FCIM), reflecting his deep expertise in strategic communication and engagement. He has authored influential books and numerous articles, consistently advocating for human-centric approaches to technology and fostering better ways of working within global enterprises. His work focuses on research, benchmarking, and providing strategic advice to improve how people connect, communicate, and collaborate in the digital era.
Professional Summary
Paul Miller's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Founder and CEO of Digital Workplace Group (DWG)
Established DWG in 2002, building it into a leading global research, benchmarking, and strategic advisory firm focused on the digital workplace and intranets for Fortune 500 and equivalent organizations.
Author of Influential Books on Digital Work
Authored seminal books such as 'The Digital Renaissance of Work: Delivering Digital Workplaces Fit for the Future' (co-authored with Elizabeth Marsh) and 'The Digital Workplace: How Technology is Liberating Work', shaping industry understanding and strategy.
Fellow of the Chartered Institute of Marketing (FCIM)
Awarded Fellowship status by the CIM, recognizing his significant contribution and expertise in the marketing profession, particularly in the context of internal communications and digital transformation.
Pioneer in Digital Workplace Benchmarking
Led DWG in developing and refining comprehensive benchmarking methodologies that have helped hundreds of organizations measure and improve their digital workplace performance and user experience.
International Keynote Speaker and Commentator
Frequently invited to speak at major industry conferences worldwide and provide expert commentary on trends in digital transformation, the future of work, and employee experience.
Educational Background
Fellow, Marketing
CIM | The Chartered Institute of Marketing - Year 2021
MCiM, Marketing
Chartered Institute of Marketing - Year 2014
UBM High Performance Leaders - Year 2001
Diploma Marketing, Marketing
Chartered Institute of Marketing - Year 1988
B.A. (Hons) Degree, Communication Studies
Sheffield Hallam University - Year 1983
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Company Overview
QuestexQuestex is a leading B2B information services and events company focused on the experience economy. They help people live longer and better by connecting businesses and professionals through live and virtual events, digital media, research, and other information services across various sectors including hospitality, travel, healthcare, technology, and wellness.
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