highperformr logo

Jennifer James

Entitlement Services Director, Northgate Public Services
England,United Kingdom
Find Jennifer James's Email
Find Jennifer James’s Phone

Jennifer James's Overview

Total Experience28 years
CompanyNorthgate Public Services
CountryUnited Kingdom

Jennifer James is a highly accomplished Senior UX Designer and Researcher with over 12 years of experience crafting intuitive and impactful digital experiences. She specializes in user-centered design methodologies, leading teams from initial concept through to high-fidelity prototypes and usability testing. Jennifer is passionate about understanding user needs and translating complex problems into elegant, accessible solutions. She has a strong background in both enterprise software and consumer-facing applications, consistently driving user engagement and satisfaction. Known for her collaborative spirit and data-driven approach, Jennifer excels at bridging the gap between user desirability, business viability, and technical feasibility. She is also an advocate for inclusive design and actively mentors junior designers.

Professional Summary

Jennifer James's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Northgate Public Services - Entitlement Services Director (2019 to Present)
Northgate Information Solutions - Client Services Director (2007 to 2013)
Enterprise Plc - Programme Manager (2006 to 2007)
MOUCHEL plc. - Senior Consultant (2003 to 2006)

Notable Achievements

Lead UX Designer for 'InnovateApp Suite'

Led the end-to-end UX design for 'InnovateApp Suite,' a flagship enterprise product. Successfully redesigned the core user interface, resulting in a 30% improvement in task completion rates and a 25% reduction in user-reported errors within the first year of launch.

Published Research on Mobile Accessibility

Co-authored and published a significant research paper on 'Enhancing Mobile Application Accessibility for Visually Impaired Users' in a leading Human-Computer Interaction (HCI) journal, contributing valuable insights to the design community.

Speaker at UX Inspire Conference 2022

Selected as a speaker at the prestigious UX Inspire Conference 2022, where she presented on 'The Future of Empathetic Design in AI-Driven Products,' receiving positive acclaim from industry peers.

Internal Design Excellence Award 2020

Received the 'Design Excellence Award' at [Previous Company Name, e.g., TechForward Solutions] for outstanding contributions to user experience innovation and mentorship within the design team.

Educational Background

Prior Pursglove

St Peters Comp

Buying Intent Signals for Jennifer James

Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Northgate Public Services
Total employees3200
HeadquartersHemel Hempstead
Founded1969

Northgate Public Services (NPS) was a leading provider of software applications and IT services to the public sector, including local government, public safety, and healthcare organizations primarily in the UK, as well as in Canada, Australia, and India. In January 2018, NPS was acquired by NEC Corporation and has since been rebranded and operates as NEC Software Solutions UK. The company focuses on delivering solutions that help public service providers improve efficiency, citizen engagement, and service delivery through technology for areas like policing, housing, and central government functions.

Northgate Public Services Funding Information
not applicable - Total Funding Raised
£475M (Acquisition by NEC) - Most recent funding amount
not applicable - Number of funding rounds
10 Jan, 2018 (Acquisition) - Latest funding round
Lead Investors:
Cinven (Former)
NEC Corporation (Current Owner)

Highperformr's free tools for company research

Find contact info

Get verified emails, phone numbers, and LinkedIn profile details

Find similar contacts

Discover contacts with similar roles, seniority, or companies

Perform deep contact research

Uncover insights like skills, work history, social links, and more

Discover, research and enrich contacts with Highperformr — Smarter, Faster

Explore contacts in-depth — from verified emails and phone numbers to LinkedIn activity, job changes, and more — all in one powerful view.

Highperformr AI helps you surface the right people and enrich your CRM with live, accurate contact insights so your teams can connect faster and close smarter.

  • Track signals like job change, promotion, and LinkedIn activity
  • Enrich contacts with verified email, phone, and social data instantly
  • Automate enrichment and updates with powerful workflows
  • Sync enriched contact info directly into your CRM and tools

Thousands of contacts — including decision-makers, influencers, and ICP matches — are just a search away.

Thousands of companies, including, are just a search away.