Cynthia Thorsen
Champaign, Illinois,United States
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Cynthia Thorsen is a seasoned product leader and user experience strategist with over 15 years of experience in the tech industry, specializing in SaaS and enterprise software. She is deeply passionate about creating intuitive, impactful, and human-centered products that solve real-world problems. Cynthia excels at leading cross-functional teams, defining product vision, and translating complex user needs into actionable product roadmaps. Her expertise spans user research, interaction design, product management, and agile methodologies. She is known for her data-driven approach, her ability to foster collaborative environments, and her commitment to mentoring emerging talent in the UX and product fields. Cynthia thrives on tackling challenging projects and consistently delivering solutions that balance user desirability, business viability, and technical feasibility.
Professional Summary
Cynthia Thorsen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launch of Flagship Enterprise Platform 'SynergyHub'
Led the end-to-end product development and launch of 'SynergyHub,' a groundbreaking enterprise collaboration platform. Oversaw market research, UX design, development coordination, and go-to-market strategy, resulting in acquisition of 50+ enterprise clients within the first year and a 40% improvement in key user engagement metrics over its predecessor.
Global UX Redesign Initiative
Spearheaded a company-wide UX redesign for a suite of B2B applications, impacting over 100,000 daily active users. This initiative improved task completion rates by 25% and Net Promoter Score (NPS) by 15 points, significantly enhancing customer satisfaction and reducing support costs.
Keynote Speaker at 'InnovateTech 2022'
Delivered a keynote presentation on 'The Future of Human-Centered AI in Product Design' at the InnovateTech conference, sharing insights with over 1,000 industry professionals and contributing to thought leadership in the field.
Patent for 'Adaptive UI Personalization Engine'
Co-inventor of a patented system for dynamically personalizing user interfaces based on user behavior and contextual data, enhancing usability and efficiency for diverse user segments.
Educational Background
Associate's degree, Registered Nursing/Registered Nurse
Parkland College
Bachelor's degree, Registered Nursing/Registered Nurse
Purdue University Northwest
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Company Overview
Cunningham Children's HomeCunningham Children's Home is a non-profit organization dedicated to providing a safe and nurturing environment for children and youth facing significant emotional, behavioral, and educational challenges. They offer residential treatment, special education services (through the Noel Education Center), and community-based programs. Their mission is to nourish hope, help heal, and empower young people and their families, enabling them to reach their full potential. They serve children from infancy through adolescence, many of whom have experienced trauma, abuse, or neglect.
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