West Corporation
West Corporation's Overview
West Corporation, founded in 1986 by Gary and Mary West, grew into a major global provider of technology-enabled communication services, including conferencing and collaboration, digital media services, and safety services. In 2017, West Corporation was acquired by affiliates of Apollo Global Management, LLC and taken private. Subsequently, the company rebranded to Intrado. Intrado then underwent significant restructuring, divesting several key business units, including its Safety business (to Stonepeak in 2022) and its Notified/Digital Workflows business (in 2023). The remaining Intrado entity focuses on enterprise communications and cloud collaboration solutions, continuing West Corporation's legacy in the telecommunications sector.
Where is West Corporation's Headquarters?
HQ Function
Historically served as the primary administrative, operational, and strategic center for West Corporation, housing executive leadership, corporate functions, and key technology infrastructure.
Notable Features:
The Omaha campus was known for its expansive facilities designed to support a large workforce and complex call center and data operations. While Intrado maintains a presence in Omaha, this specific building was sold after the company transitioned to more distributed operations.
Work Culture:
West Corporation fostered a culture focused on technological innovation, customer service, and operational efficiency, particularly in handling high-volume communications and data.
HQ Significance:
The Omaha headquarters was highly significant as the birthplace and growth engine of West Corporation, establishing it as a major employer and technology company in the Midwest.
Values Reflected in HQ: The headquarters reflected West Corporation's values of growth, technological capability, and a strong operational backbone.
Location:
Historically, West Corporation had an extensive global footprint. Its successor, Intrado, while more focused after divestitures, continues to serve a global clientele. Intrado provides cloud collaboration and enterprise communication solutions to organizations worldwide, with key operational centers and sales presence in North America, Europe, and the Asia-Pacific region, tailoring services to meet diverse international market demands.
Street Address:
11808 Miracle Hills Drive
City:
Omaha
State/Province:
Nebraska
Country:
USA
West Corporation's Global Presence
Superior, Colorado, USA
Address: 1000 S. McCaslin Blvd, Superior, CO 80027, USA
Key center for product development, engineering, and customer support, particularly for specialized communication technologies in the Americas.
Toronto, Ontario, Canada
Address: 20 Bay Street, Suite 1100, Toronto, ON M5J 2N8, Canada
Primary office for sales, service delivery, and support for the Canadian market.
Gloucester, United Kingdom
Address: Southgate House, Southgate Street, Gloucester, GL1 1UD, UK
Supports sales, customer service, and technical operations for the EMEA region, building on West Corporation's international presence.
Islandia, New York, USA
Address: 1 Suffolk Square, Suite 200, Islandia, NY 11749, USA
Important site for executive management and corporate oversight of Intrado's focused service offerings.
Buying Intent Signals for West Corporation
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Executive Team of West Corporation
As of April 2025, West Corporation' leadership includes:
Investors of West Corporation
West Corporation has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Following major divestitures (Safety business in late 2022, Notified/Digital Workflows businesses in mid-2023), leadership structures within the former West Corporation ecosystem (now Intrado and various divested entities) have significantly changed. Publicly announced C-suite executive hires or exits specifically for the core remaining Intrado entity in the last 12 months are limited, as it operates as a private company focused on its enterprise communications and cloud collaboration segments. Leadership for these segments is established, but broader C-suite changes for the holding entity are not frequently publicized.
Technology (Tech Stack) used by West Corporation
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West Corporation Email Formats and Examples
For professional communications, companies like West Corporation and its successor Intrado typically utilize standardized email formats. These often combine elements of an employee's name with the company domain. Common patterns include first name initial followed by last name, or first name separated from last name by a dot.
[first_initial][last]@intrado.com or [first].[last]@intrado.com
Format
jdoe@intrado.com or jane.doe@intrado.com
Example
85%
Success rate
News and media
Business Wire • June 1, 2023
West Corporation Successor, Intrado, Completes Divestiture of its Notified Business
Intrado Corporation announced the completion of the divestiture of its Notified business segment (part of Digital Workflows) to West Technology Group, LLC, an affiliate of certain funds managed by affiliates of Apollo Global Management, Inc. This strategic move allows Intrado to further concentrate on its core telecommunications and enterprise collaboration services....more
Business Wire • October 3, 2022
West Corporation Successor, Intrado, Completes Sale of Safety Business to Stonepeak
Intrado Corporation, the successor to West Corporation, finalized the sale of its Safety business to Stonepeak, a leading alternative investment firm. The Safety business provides critical public safety technology solutions. This divestiture marked a significant step in Intrado's strategy to streamline its portfolio and focus on its enterprise technology offerings....more
PR Newswire • February 27, 2017
West Corporation Announces Acquisition by Affiliates of Apollo Global Management
West Corporation announced it entered into a definitive agreement to be acquired by affiliates of Apollo Global Management, LLC for $23.50 per share in cash. This transaction represented a significant milestone in West Corporation's history, transitioning it from a public to a private company....more
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