Wayfair
Wayfair's Overview
Wayfair Inc. is a leading American e-commerce company specializing in furniture and home goods. Founded in 2002, Wayfair offers an extensive selection of items across various styles and price points through its digital platform. The company utilizes technology and data analytics to provide a seamless online shopping experience, connecting millions of customers with over 23,000 suppliers globally. Wayfair operates several retail brands including Wayfair, Joss & Main, AllModern, Birch Lane, and Perigold.
Where is Wayfair's Headquarters?
HQ Function
Serves as the central hub for corporate operations, technology development, marketing, merchandising, and executive leadership.
Notable Features:
Occupies significant square footage in a prominent mixed-use complex (Copley Place), featuring modern office layouts designed for collaboration, various amenities, and technology-integrated workspaces.
Work Culture:
Known for a fast-paced, data-driven, and collaborative environment. Emphasizes innovation, customer focus, and entrepreneurial spirit within its teams.
HQ Significance:
The Boston HQ is the nerve center for Wayfair's global strategy, decision-making, and technological innovation, reflecting its roots and growth within the Boston tech ecosystem.
Values Reflected in HQ: The modern, open, and tech-enabled workspace reflects Wayfair's values of innovation, collaboration, and leveraging technology to drive the business.
Location:
While primarily focused on North America (USA and Canada) and Europe (UK and Germany), Wayfair maintains a global presence through its corporate offices, customer service centers, and extensive logistics network. Functions supported globally include technology development, customer support, supplier management, marketing localization, and operational logistics across its key markets.
Street Address:
4 Copley Place, Floor 7
City:
Boston
State/Province:
MA
Country:
USA
Wayfair's Global Presence
Berlin, Germany
Address: Multiple locations, e.g., Greifswalder Str. 226
Key center for supporting and expanding Wayfair's presence across Europe (primarily UK and Germany).
London, United Kingdom
Address: Specific address varies, likely central London tech/business district
Supports Wayfair's significant market share and operations within the United Kingdom.
Galway, Ireland
Address: Specific address not readily available, located in Galway City
Provides multilingual support and operational functions for Wayfair's European customer base.
Various, USA (e.g., Brunswick, ME; Orem, UT; Bryan, TX)
Address: Multiple locations across the US
Support North American operations, customer interactions, and logistics network management.
Toronto, Canada
Address: Downtown Toronto Tech Hub
Focuses on engineering, data science, and supporting the Canadian e-commerce business.
Buying Intent Signals for Wayfair
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Executive Team of Wayfair
As of April 2025, Wayfair' leadership includes:
Investors of Wayfair
Wayfair has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year (mid-2023 to mid-2024), Wayfair experienced significant organizational restructuring, including workforce reductions announced in January 2024 which may have impacted leadership layers below the C-suite. Notable executive changes include the departure of the Chief Commercial Officer and subsequent internal promotion.
Departures
New Appointments:
Technology (Tech Stack) used by Wayfair
Discover the tools Wayfair uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Wayfair Email Formats and Examples
Wayfair commonly utilizes the email format combining the first initial and last name.
[first_initial][last]@wayfair.com
Format
jdoe@wayfair.com
Example
85%
Success rate
News and media
investor.wayfair.com • May 2, 2024
Wayfair news title: Wayfair Reports First Quarter 2024 Results
Wayfair announced its financial results for the first quarter of 2024, reporting a decrease in net revenue year-over-year but showing improvements in gross margin and adjusted EBITDA, indicating progress on profitability initiatives....more
Reuters • January 19, 2024
Wayfair news title: Wayfair to cut 13% of workforce
Wayfair announced plans to lay off approximately 1,650 employees, representing 13% of its global workforce, as part of a corporate restructuring aimed at streamlining operations and improving cost efficiency....more
Chain Store Age • April 4, 2024
Wayfair news title: Wayfair to open first namesake store
Wayfair announced the opening date (May 23, 2024) for its first large-format physical store under the Wayfair banner, located in Wilmette, Illinois. This marks a significant step in its omnichannel strategy....more
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