Volvo Financial Services (VFS) is the global captive finance provider for the Volvo Group, one of the world's leading manufacturers of trucks, buses, construction equipment, and marine and industrial engines. VFS offers a comprehensive suite of financial solutions, including financing, leasing, and insurance products, tailored to meet the needs of Volvo Group's customers and dealers in over 50 markets worldwide. Their services support the entire lifecycle of Volvo Group products, facilitating acquisitions and helping customers manage their investments effectively.
The Greensboro headquarters manages global strategy, operational oversight, financial control, risk management, and provides support for regional VFS markets. It also directly serves the North American market.
Modern office facility located in a business park, designed to foster collaboration and operational excellence. Likely incorporates sustainable design elements in line with Volvo Group's environmental commitments.
The work culture at VFS headquarters is characterized by professionalism, customer focus, innovation, and collaboration. It reflects Volvo Group's core values of quality, safety, and environmental care, with an emphasis on empowering employees and teamwork.
The Greensboro HQ is significant as it centralizes VFS's global decision-making and strategic planning, enabling consistent service delivery and financial product innovation across all markets. Its location in North America also highlights the importance of this key market for Volvo Group.
Volvo Financial Services supports Volvo Group customers and dealers in over 50 markets across North America, South America, Europe, Asia, Africa, and Oceania. Globally, VFS provides a full range of financial products and services, including customer financing (loans and leases), dealer financing, and insurance solutions. This extensive network allows VFS to offer localized expertise while maintaining global standards and supporting Volvo Group's worldwide sales operations.
7025 Albert Pick Road, Suite 100
Greensboro
North Carolina
USA
Address: Gropegårdsgatan 2, SE-405 08 Gothenburg, Sweden (Volvo Group Campus)
Facilitates financial services for Volvo Group's extensive dealer and customer network in Europe, focusing on regional market needs, product adaptations, and regulatory compliance within the European Union and other European countries.
Address: Unit 1001, 10/F, Tower A, The Place, No.100 Zunyi Road, Changning District, Shanghai 200051, P.R. China
To provide tailored financing solutions, manage credit risk effectively, and support dealer networks within the specific economic conditions and regulatory framework of mainland China. It focuses on enabling business growth for local customers.
Address: Av. Juscelino Kubitschek de Oliveira, 2600 - CIC, Curitiba - PR, 81260-900, Brazil (Volvo Group's Latin American HQ)
Provides financing and insurance solutions for customers and dealers in Brazil and other Latin American countries, adapting to local market dynamics, currency fluctuations, and credit environments.
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As of April 2025, Volvo Financial Services' leadership includes:
Volvo Financial Services has been backed by several prominent investors over the years, including:
In the past 12 months (May 2023 - May 2024), Volvo Financial Services announced a key appointment to its executive team, welcoming a new Chief Operating Officer. No major publicly announced departures from the core executive leadership team were noted during this period.
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Volvo Financial Services, as part of the Volvo Group, predominantly uses the Volvo Group email domain. The most common format is 'firstname.lastname@volvo.com'. Variations may exist but this is the standard.
firstname.lastname@volvo.com
Format
jane.doe@volvo.com
Example
90%
Success rate
Volvo Group • April 17, 2024
Volvo Financial Services (VFS) reported increased new retail financing in the first quarter of 2024, with a penetration rate of 31%. The customer finance portfolio amounted to SEK 243 billion. Credit provisions remained low, reflecting good portfolio quality....more
Volvo Financial Services News • November 29, 2023
Volvo Financial Services marked its 20th anniversary in Brazil, highlighting its growth and commitment to supporting customers with financing for sustainable transport and equipment solutions in the region....more
Volvo Financial Services News • May 10, 2023
Volvo Financial Services announced the appointment of Johan Hoff as its new EVP & Chief Operating Officer (COO), effective June 1, 2023. Hoff succeeded an interim COO and brings extensive experience from within Volvo Group....more
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