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Vivid Seats's Overview

Total employees630
HeadquartersChicago
Founded2001

Vivid Seats is a leading online ticket marketplace committed to connecting fans with unforgettable live event experiences. As a trusted platform for buying and selling tickets to concerts, sports, and theater productions, Vivid Seats emphasizes a safe, secure, and user-friendly environment. They strive to offer a wide selection of tickets and back purchases with a 100% Buyer Guarantee, fostering confidence and excitement for event-goers.

Where is Vivid Seats's Headquarters?

Vivid Seats officeVivid Seats officeVivid Seats officeVivid Seats office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Chicago headquarters serves as the central hub for Vivid Seats' operations, including technology development, marketing, customer service leadership, corporate strategy, and administrative functions.

Notable Features:

The headquarters is situated in the BMO Tower, a modern Class A+ office building, offering state-of-the-art facilities, collaborative workspaces, and amenities designed to foster innovation and employee well-being.

Work Culture:

The work culture at Vivid Seats' Chicago HQ is often described as fast-paced, collaborative, and dynamic, reflecting the nature of the live events industry. There's an emphasis on innovation, data-driven decisions, and a passion for connecting fans with live experiences.

HQ Significance:

The Chicago headquarters is pivotal to Vivid Seats' operations, driving its technological advancements, market strategy, and overall growth as a leading ticket marketplace in North America.

Values Reflected in HQ: The choice of a modern, well-equipped headquarters in a major tech and business hub like Chicago's West Loop reflects Vivid Seats' commitment to innovation, growth, talent attraction, and providing a productive, inspiring environment for its team.

Location:

While Vivid Seats primarily serves customers and lists events in the United States and Canada, its online platform is accessible globally, allowing international customers to purchase tickets for North American events. The company's operational footprint, including its main offices, is concentrated in North America, supporting its core markets.

Street Address:

111 N Canal St, Suite 800

City:

Chicago

State/Province:

IL

Country:

USA

Vivid Seats's Global Presence

Toronto, ON, Canada

Address: [Specific street address not publicly listed for the Toronto office]

Serves as a key engineering and development hub, tapping into Canada's strong tech talent pool and supporting Vivid Seats' platform expansion and innovation efforts, including potential new verticals.

Buying Intent Signals for Vivid Seats

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Vivid Seats

As of April 2025, Vivid Seats' leadership includes:

Stan Chia - Chief Executive Officer
Lawrence Fey - Chief Financial Officer
Riva Bakal - Chief Product and Strategy Officer
Jon Wagner - Chief Technology Officer
Tyra Neal - Chief Marketing Officer
David Watson - Chief Business Officer
Richard S. Varsberg - Chief Legal Officer and Corporate Secretary

Investors of Vivid Seats

Vivid Seats has been backed by several prominent investors over the years, including:

Publicly Traded (NASDAQ: SEAT)
Vista Equity Partners (significant shareholder, pre-IPO investor)
GTCR (significant shareholder, pre-IPO investor)
Eldridge Industries (involved in SPAC merger)

Executive New Hires/Exits in the Last 12 Months

Hire4
Exits1

Over the past year, Vivid Seats has significantly strengthened its executive team with key external hires and internal promotions, particularly for the roles of CFO, CMO, CBO, and CPaSO, to drive its next phase of growth. This included a planned transition for the CFO position.

Departures

Ted Pickus, Ted Pickus departed as Chief Financial Officer, following the appointment of Lawrence Fey as part of a planned transition.

New Appointments:

Lawrence Fey, Lawrence Fey appointed as new Chief Financial Officer.
Tyra Neal, Tyra Neal appointed as new Chief Marketing Officer.
David Watson, David Watson appointed as new Chief Business Officer.
Riva Bakal, Riva Bakal promoted to the newly created role of Chief Product and Strategy Officer.

Technology (Tech Stack) used by Vivid Seats

Discover the tools Vivid Seats uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Vivid Seats Email Formats and Examples

Vivid Seats likely utilizes standard corporate email formats. The most common patterns usually involve combinations of an employee's first name, last name, or initials.

A common format is `[first_initial][last]@vividseats.com` or `[first].[last]@vividseats.com`.

Format

jsmith@vividseats.com

Example

75%

Success rate

News and media

Business WireMarch 7, 2024

Vivid Seats Reports Fourth Quarter and Full-Year 2023 Financial Results

Vivid Seats announced its financial performance for Q4 and FY 2023, highlighting revenue of $196.7 million for Q4 and $713.0 million for the full year. The company reported continued growth in Marketplace GOV and discussed its strategic priorities for 2024....more

Business WireFebruary 15, 2024

Vivid Seats Announces Partnership with the Los Angeles Clippers, Becoming Proud Partner and Official Ticket Marketplace

Vivid Seats secured a multi-year partnership with the NBA's Los Angeles Clippers, becoming their Proud Partner and Official Ticket Marketplace. This collaboration aims to enhance the fan experience for Clippers games....more

Business WireMay 2, 2023

Vivid Seats Strengthens Executive Leadership Team to Drive Next Phase of Growth

Vivid Seats announced strategic appointments to its leadership team: Tyra Neal as Chief Marketing Officer, David Watson as Chief Business Officer, and Riva Bakal promoted to Chief Product and Strategy Officer, to accelerate growth and innovation....more

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