's Overview
Vital Interaction is a healthcare technology company specializing in patient engagement and communication solutions. Their platform automates patient interactions such as appointment reminders, recall messages, patient satisfaction surveys, and broadcast messages. By integrating with existing Electronic Medical Record (EMR) and Practice Management (PM) systems, Vital Interaction helps medical practices, hospitals, and health systems reduce patient no-shows, streamline administrative workflows, improve patient outreach, and enhance overall patient satisfaction. Their goal is to make healthcare communication more efficient and effective for both providers and patients.
Where is 's Headquarters?
HQ Function
Serves as the primary hub for executive leadership, software development, sales, marketing, customer support, and administrative operations.
Notable Features:
Modern office space located in a commercial district, designed to foster collaboration and innovation among its teams. Likely equipped with up-to-date technology infrastructure to support its SaaS operations.
Work Culture:
Likely a dynamic, fast-paced, and collaborative environment focused on innovation in healthcare technology. Emphasis on customer success, teamwork, and improving patient outcomes through technology. May offer a hybrid work model.
HQ Significance:
The Dallas headquarters is strategically important for its access to a diverse talent pool, particularly in tech and healthcare, and its central location for serving a national client base.
Values Reflected in HQ: The headquarters likely reflects Vital Interaction's values of efficiency, innovation, customer-centricity, and collaboration, providing an environment conducive to developing cutting-edge patient engagement solutions.
Location:
Vital Interaction's primary market is the United States. While their SaaS platform could theoretically be accessed globally, their sales, support, and operational focus is currently concentrated on healthcare providers within the U.S. There is no indication of physical international offices. Global functions would be limited to any international clients accessing their cloud-based services or remote international employees, if any.
Street Address:
1717 N Akard St, Suite 310
City:
Dallas
State/Province:
TX
Country:
United States
's Global Presence
Primarily Centralized / Remote Workforce
Address: N/A (No other major physical office locations prominently listed)
Leverages a distributed workforce model to access talent and serve clients across different regions of the United States, rather than maintaining multiple physical branch offices.
Buying Intent Signals for
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Executive Team of
As of April 2025, ' leadership includes:
Investors of
has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information, there have been no major high-profile executive hires or departures announced by Vital Interaction in the last 12 months. The leadership team appears stable.
Technology (Tech Stack) used by
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Email Formats and Examples
Vital Interaction commonly uses the email format of the first initial followed by the last name. Variations might exist, but this is a frequently observed pattern for company communications.
[first_initial][last]@vitalinteraction.com
Format
jdoe@vitalinteraction.com
Example
85%
Success rate
News and media
PR Newswire • October 26, 2021
Vital Interaction Announces Growth Investment from Level Equity
Vital Interaction, a leading provider of patient engagement software, announced a significant growth investment from Level Equity. The funding aims to accelerate product development, expand sales and marketing, and enhance customer success initiatives....more
Vital Interaction Blog • February 7, 2023
Vital Interaction Blog: How to Create A Patient Recall Strategy That Works
Vital Interaction published a blog post detailing effective strategies for patient recall, emphasizing the use of automated communication tools to improve patient retention and continued care....more
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