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Upwork's Overview

Total employees143986
HeadquartersChicago
Founded2015

Upwork is a leading global work marketplace that connects businesses of all sizes with independent professionals and agencies for their project-based and ongoing needs. The platform facilitates clients to post jobs, find and hire freelancers, manage projects, and make payments securely. Freelancers can create profiles, showcase their skills, bid on projects, and get paid for their work. Upwork's mission is to create economic opportunities so people have better lives, fostering a flexible, trusted, and remote-first work environment. It supports a wide range of categories including web and mobile development, design, writing, sales and marketing, customer service, data science, and accounting.

Where is Upwork's Headquarters?

Upwork officeUpwork officeUpwork officeUpwork office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the principal executive office for legal, financial, and corporate governance purposes. Day-to-day operations are largely decentralized due to the remote-first model.

Notable Features:

As a remote-first company, the physical 'headquarters' is more of a corporate registered address than a traditional bustling central office. The company's infrastructure is primarily digital, supporting its distributed workforce.

Work Culture:

Upwork champions a remote-first work culture, emphasizing flexibility, autonomy, trust, and results-driven performance. Collaboration tools, asynchronous communication, and virtual team-building are central to their employee experience.

HQ Significance:

The designated HQ signifies the corporate anchor for a company that is at the forefront of the remote work movement, embodying its own principles in its operational structure.

Values Reflected in HQ: The remote-first approach, with a minimal physical HQ footprint, strongly reflects Upwork's values of flexibility, efficiency, global reach, and embracing the future of work.

Location:

Upwork operates as a global platform, connecting clients and freelancers in over 180 countries. While its corporate team is primarily remote and distributed across many countries, its core service—the work marketplace—is inherently global. Functions supported globally through its platform and distributed teams include talent sourcing, project management, payment processing, customer support, platform development, marketing, and sales.

Street Address:

655 W. Randolph Street, Suite 16-101

City:

Chicago

State/Province:

IL

Country:

USA

Upwork's Global Presence

San Francisco, CA/USA

Address: Historically a major operational hub. With the remote-first policy, physical office presence has been significantly reduced or consolidated. Specific public addresses for large offices are less emphasized.

Maintains a strategic presence in a key technology and talent hub, supporting West Coast operations and ecosystem engagement, even with a predominantly remote workforce.

Buying Intent Signals for Upwork

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Upwork

As of April 2025, Upwork' leadership includes:

Hayden Brown - President and Chief Executive Officer
Erica Gessert - Chief Financial Officer
Sanjay Moryadas - Chief Product & Technology Officer
Zoë Harries - Chief People Officer
Melissa Waters - Chief Marketing Officer
Olivier Marie - Chief Legal Officer, General Counsel & Corporate Secretary

Investors of Upwork

Upwork has been backed by several prominent investors over the years, including:

T. Rowe Price
The Vanguard Group
BlackRock
Benchmark
FirstMark Capital
Jackson Square Partners
SIG (Susquehanna Growth Equity)

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits1

Upwork has made strategic executive appointments over the past year to bolster its leadership team, particularly in product, technology, and finance, aiming to drive innovation and growth in the evolving work marketplace.

Departures

Jeff McCombs, Jeff McCombs departed from his role as Chief Financial Officer.

New Appointments:

Sanjay Moryadas, Sanjay Moryadas was appointed to lead Upwork's product and technology strategy.
Erica Gessert, Erica Gessert was appointed as the new Chief Financial Officer.

Technology (Tech Stack) used by Upwork

Discover the tools Upwork uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Upwork Email Formats and Examples

Upwork primarily uses two common email formats for its employees. The most prevalent are [first initial][last name]@upwork.com and [first name].[last name]@upwork.com. For example, Jane Doe might be jdoe@upwork.com or jane.doe@upwork.com.

flast@upwork.com (e.g., jdoe@upwork.com), first.last@upwork.com (e.g., jane.doe@upwork.com)

Format

jdoe@upwork.com

Example

80%

Success rate

News and media

Yahoo FinanceMay 1, 2024

Upwork Reports First Quarter 2024 Financial Results

Upwork Inc. (Nasdaq: UPWK) today announced its financial results for the first quarter of 2024, ending March 31. The company reported revenue of $190.9 million, an increase of 19% year-over-year. Marketplace GSV was $1.0 billion....more

Upwork Press ReleasesApril 10, 2024

Upwork Appoints Sanjay Moryadas as Chief Product & Technology Officer

Upwork announced the appointment of Sanjay Moryadas as its new Chief Product & Technology Officer. Moryadas brings extensive experience from roles at Intuit and Adobe, and will lead Upwork's global product and engineering teams....more

Business WireFebruary 14, 2024

Upwork Reports Fourth Quarter and Full Year 2023 Financial Results

Upwork released its Q4 and full-year 2023 financial results, showing continued growth. Full-year 2023 revenue was $689.1 million, up 11% year-over-year. The company highlighted its focus on AI integration and enterprise solutions....more

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