United Utilities Group PLC is the United Kingdom's largest listed water company. Founded in 1995 through the merger of North West Water and NORWEB, the company manages the regulated water and wastewater network in North West England. This region, encompassing Cumbria, Cheshire, Greater Manchester, Lancashire, and Merseyside, is home to nearly seven million people. United Utilities focuses on delivering reliable, safe, and affordable water services while also investing significantly in environmental improvements and infrastructure resilience. The company is a constituent of the FTSE 100 Index and is headquartered in Warrington, England.
The headquarters serves as the central hub for strategic decision-making, corporate governance, financial management, customer service leadership, and operational oversight for the company's extensive water and wastewater services.
Lingley Mere is a modern, purpose-built campus featuring office buildings, advanced control centers, and laboratory facilities. The site is known for its scenic environment, including a large lake and landscaped green spaces, reflecting the company's connection to water and the environment.
The work culture at United Utilities emphasizes customer focus, innovation, safety, and environmental responsibility. There's a strong drive towards teamwork, continuous improvement, and employee development, with a focus on serving the communities in the North West.
As the nerve center for one of the UK's most critical utility providers, the Warrington headquarters is vital for coordinating complex operations, managing vast infrastructure, engaging with stakeholders, and driving the company's long-term strategic and investment plans.
United Utilities primarily operates and concentrates its services within its licensed area in the North West of England, United Kingdom. Its core business of providing water and wastewater services is geographically focused on this region. While the company engages with global suppliers for technology and equipment, it does not have significant international operational branches for its primary utility services.
Lingley Mere Business Park, Lingley Green Avenue
Warrington
Cheshire
United Kingdom
Address: West Cumbria House, Jubilee Road, Lillyhall Business Park, Workington, CA14 4HA
To provide localized management, engineering support, and operational coordination for United Utilities' infrastructure and services in the West Cumbria area, ensuring responsiveness to local needs, managing regional projects, and supporting field teams.
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As of April 2025, United Utilities' leadership includes:
United Utilities has been backed by several prominent investors over the years, including:
In the past 12 months (June 2023 - June 2024), United Utilities notably strengthened its leadership team with the appointment of Kieran Brocklebank as Chief Information and Digital Officer. No major executive departures from the core leadership team have been publicly announced during this specific period.
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United Utilities typically uses a standard corporate email format. The most common structure is combining the employee's first name and last name, separated by a dot, followed by the company domain.
[firstname].[lastname]@unitedutilities.co.uk
Format
firstname.lastname@unitedutilities.co.uk
Example
85%
Success rate
United Utilities PLC • May 23, 2024
United Utilities announced its full-year financial results for 2023/24, highlighting strong operational performance, significant investment in its network, and progress in reducing pollution and improving customer service. The company also outlined future investment plans for the region's water and wastewater infrastructure....more
Insider Media Limited • June 4, 2024
United Utilities is undertaking a £3 million project to replace 5km of water pipes in Sabden, Lancashire. This investment aims to enhance the reliability of water supplies for local customers and minimize the risk of pipe bursts and water leakage....more
Utility Week • May 16, 2024
Construction has commenced on a new solar farm at United Utilities' Wythenshawe wastewater treatment works. This initiative is part of the company's strategy to increase its use of renewable energy, reduce its carbon footprint, and lower operational costs by generating power on-site....more
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