United Airlines, Inc. (commonly referred to as United) is a major American airline headquartered in Chicago, Illinois. As a subsidiary of United Airlines Holdings, Inc., it ranks among the world's largest airlines by fleet size and number of routes. United operates an extensive domestic and international network, connecting cities across the United States and spanning six continents. A founding member of the Star Alliance, the largest airline alliance globally, United offers significant connectivity worldwide. The airline prioritizes safety, reliability, and customer service, while also investing in sustainability initiatives and technological advancements to enhance the travel experience.
Serves as the primary center for corporate leadership, strategic decision-making, finance, marketing, human resources, legal affairs, and houses the critical Network Operations Center (NOC).
Occupies numerous floors within the iconic Willis Tower, offering state-of-the-art office facilities and commanding views of the city. The integrated Network Operations Center is a technologically advanced facility managing global flight operations 24/7.
Features a dynamic, fast-paced corporate environment driven by the complexities of the global airline industry. Emphasis is placed on collaboration, operational efficiency, safety, and fostering an inclusive culture ('Good Leads the Way').
Centralizes executive management and core corporate functions. The Chicago location is strategic due to its status as a major transportation hub and financial center. The NOC's presence is vital for ensuring operational integrity worldwide.
United Airlines maintains a significant global presence, operating flights to hundreds of destinations across North America, South America, Europe, Asia, Africa, and Oceania. Its worldwide operations are supported by international regional offices, extensive ground handling partnerships, maintenance facilities, customer service centers, and sales teams located in key markets around the globe, facilitated by its membership in the Star Alliance.
233 S Wacker Dr
Chicago
IL
USA
Address: 7500 E 35th Ave, Denver, CO 80207 (Approx. Flight Training Center Location)
Serves as the global hub for flight crew training and operational readiness. Denver is also a major United hub airport (DEN) with significant operational and maintenance support functions.
Address: Near George Bush Intercontinental Airport (IAH), Houston, TX (Specific office address may vary)
Key hub for southern US domestic routes and serves as a primary gateway to Latin America. Hosts substantial administrative and operational support teams inherited from the Continental Airlines merger.
Address: Near San Francisco International Airport (SFO), San Francisco, CA (Specific office address may vary)
Primary West Coast hub, crucial for transpacific routes and connections. Significant base for flight crews and ground operations personnel.
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As of April 2025, United Airlines' leadership includes:
United Airlines has been backed by several prominent investors over the years, including:
Over the past year, United Airlines Holdings, Inc. saw key changes in its executive leadership, most notably the appointment of a new Chief Financial Officer following the retirement of the previous CFO.
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United Airlines primarily utilizes the 'first.last@united.com' email format for its corporate employees. While this is the most common structure, variations might exist, especially for specific departments or roles.
first.last@united.com
Format
jane.doe@united.com
Example
80%
Success rate
Simple Flying • May 21, 2024
United Airlines is enhancing its Premium Plus cabins across its fleet, introducing improved seating and amenities as part of a broader strategy to capture more premium travel demand....more
United Airlines Newsroom • May 15, 2024
United announced a major expansion of its routes to Australia and New Zealand, adding new non-stop flights and increasing frequency on existing routes from the continental U.S....more
United Airlines Newsroom • April 25, 2024
United's venture capital arm invested in Natron Energy, a battery manufacturer, aiming to electrify ground equipment and potentially contribute to future aviation advancements....more
Reuters • April 16, 2024
United Airlines projected higher-than-expected earnings for the second quarter, driven by strong travel demand, but acknowledged challenges related to ongoing delays in aircraft deliveries from Boeing....more
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