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TalkTalk's Overview

Total employees1805
HeadquartersSalford
Founded

TalkTalk Telecom Group plc is a prominent telecommunications company in the United Kingdom, offering a wide range of services including affordable broadband, landline, mobile, and television services to consumers and businesses. Known for its value-driven approach, TalkTalk aims to make connectivity accessible to everyone. The company has undergone significant transformation, including a move to private ownership in 2021, and continues to focus on expanding its fibre optic network reach and enhancing customer experience.

Where is TalkTalk's Headquarters?

TalkTalk officeTalkTalk officeTalkTalk officeTalkTalk office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for all major corporate functions, including executive leadership, strategic planning, technology and network operations management, marketing, sales, and customer service oversight for the UK market.

Notable Features:

Located in the iconic Soapworks, a creatively repurposed former Colgate-Palmolive factory on the banks of the Manchester Ship Canal in Salford Quays. The campus features modern, open-plan office spaces, collaborative zones, employee amenities, and retains elements of its industrial heritage.

Work Culture:

TalkTalk promotes a dynamic and fast-paced work environment focused on innovation, customer satisfaction, and value. The culture encourages collaboration, agility, and a straightforward approach to business, reflecting its brand identity.

HQ Significance:

The Salford Quays headquarters signifies TalkTalk's commitment to the North of England as a major employer and its strategic consolidation of operations to enhance efficiency and foster a unified corporate identity. Its location in MediaCityUK's vicinity places it within a vibrant digital and media hub.

Values Reflected in HQ: The headquarters reflects values of efficiency (consolidation), modernity (state-of-the-art facilities), heritage appreciation (repurposing an old factory), and employee well-being (modern campus environment).

Location:

TalkTalk's primary operations and customer base are concentrated within the United Kingdom. While the company may utilize global technology partners and some internationally based support services for operational efficiency, its core service offerings (broadband, phone, TV, mobile) and strategic focus are exclusively on the UK market. They support national connectivity and communication services across England, Scotland, Wales, and Northern Ireland.

Street Address:

Soapworks, Colgate Lane

City:

Salford

State/Province:

Greater Manchester

Country:

United Kingdom

TalkTalk's Global Presence

Warrington, Cheshire/United Kingdom

Address: Previously Opal House, Daten Avenue, Risley, Warrington, WA3 6UT (Note: This site reflects a historically significant operational hub; TalkTalk has since consolidated many functions to its Salford HQ).

Historically, it was a key site supporting TalkTalk's national customer base, particularly providing service and support functions from a strategic North West location.

Buying Intent Signals for TalkTalk

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of TalkTalk

As of April 2025, TalkTalk' leadership includes:

Adam Dunlop - Chief Executive Officer
Sir Charles Dunstone - Chairman
Tristia Harrison - Advisor (Former Chief Executive Officer)
Jonathan Kini - Managing Director, TalkTalk Consumer & TalkTalk Business (effectively Chief Commercial Officer)

Investors of TalkTalk

TalkTalk has been backed by several prominent investors over the years, including:

Toscafund Asset Management LLP
Penta Capital LLP

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

The primary executive activity in the last 12 months involved a key leadership transition, with Adam Dunlop taking over as CEO from Tristia Harrison, who moved into an advisory role. This change aims to steer TalkTalk through its next phase of growth and market challenges.

Departures

Tristia Harrison, Tristia Harrison transitioned from her role as CEO to an advisory position within TalkTalk.

New Appointments:

Adam Dunlop, Adam Dunlop was appointed as the new Chief Executive Officer of TalkTalk.

Technology (Tech Stack) used by TalkTalk

Discover the tools TalkTalk uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

TalkTalk Email Formats and Examples

TalkTalk typically uses a standard corporate email format combining employee names with their domain. The most commonly observed format is 'firstname.lastname@talktalkplc.com'. Variations might exist but this is a strong starting point for professional communication.

firstname.lastname@talktalkplc.com

Format

jane.doe@talktalkplc.com

Example

80%

Success rate

News and media

Reuters (reporting The Telegraph)May 1, 2024

TalkTalk Explores Options for £1.1bn Debt Pile

TalkTalk is reportedly exploring various options to manage its significant debt pile of approximately £1.1 billion, as it navigates refinancing efforts in a competitive telecommunications market and prepares for future investments....more

ISPreview UKFebruary 20, 2024

TalkTalk UK Boosts Full Fibre Broadband Speeds to 2.5Gbps

TalkTalk announced an upgrade to its full fibre broadband offering, introducing a new 2.5Gbps speed tier for customers on CityFibre's network, aiming to cater to increasing demand for high-speed internet and enhance its competitive edge....more

Evening Standard (via PA News Agency)January 24, 2024

TalkTalk names Adam Dunlop new chief executive

TalkTalk appointed Adam Dunlop as its new chief executive, succeeding Tristia Harrison who announced she would transition to an advisory role from March 2024. Dunlop previously led the company's wholesale platform business, FibreNation, and more recently its supply and partnerships arm....more

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