Southbridge Credit Union (SCU) is a member-owned financial cooperative, chartered in 1937, dedicated to serving the financial needs of its members and communities in Central Massachusetts. SCU offers a comprehensive suite of financial products and services, including personal and business checking and savings accounts, mortgage and consumer loans, credit cards, and investment services. Known for its commitment to personalized service and community involvement, SCU strives to provide affordable financial solutions and foster local economic growth.
The headquarters serves as the primary administrative and operational center, overseeing all credit union activities including strategic planning, financial management, loan operations, member services, marketing, and human resources.
The headquarters is a modern banking facility designed for accessibility and efficient member service. While not known for specific architectural extravagance, it provides a professional and welcoming environment for members and employees.
The work culture at Southbridge Credit Union's headquarters is typically member-focused and collaborative, emphasizing community values, ethical practices, and a supportive environment for employees to deliver excellent financial services.
The headquarters is significant as the nerve center of Southbridge Credit Union, embodying its long-standing commitment to serving its members and the economic well-being of the local communities in Central Massachusetts.
Southbridge Credit Union is a regional financial institution focused on serving communities within Central Massachusetts. It does not maintain physical branches or offices internationally. However, members can access their accounts and conduct many banking transactions globally through SCU's online and mobile banking platforms, as well as ATM networks.
205 Main Street
Southbridge
MA
USA
Address: 418 Southbridge Street, Auburn, MA 01501
Serves the banking needs of the Auburn community and surrounding areas, extending SCU's personalized financial services within Worcester County.
Address: 302 Worcester Road, Charlton, MA 01507
Provides convenient access to financial services for members residing or working in Charlton, supporting local personal and business finance.
Address: 170 Main Street, Spencer, MA 01562
Acts as a community financial hub for Spencer, ensuring residents have access to SCU's member-focused banking.
Address: 330 Main Street, Sturbridge, MA 01566
Supports the financial well-being of individuals and businesses in Sturbridge by providing accessible and competitive credit union services.
Address: 175 Shrewsbury Street, Worcester, MA 01604
Expands SCU's service area into Worcester, catering to the financial needs of a broader urban demographic and contributing to the local economy.
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As of April 2025, Southbridge Credit Union' leadership includes:
Southbridge Credit Union has been backed by several prominent investors over the years, including:
Southbridge Credit Union has maintained stability in its executive team over the past 12 months (approx. May 2023 - May 2024). Key leadership appointments to strengthen technology and human resources, specifically Philip M. Pettinelli (SVP, Chief Technology Officer) and Christine E. Provencial (SVP, Chief Human Resources Officer), occurred in April 2023. While these appointments are slightly outside the immediate 12-month window, they represent the most recent significant additions to the leadership team. No prominent executive departures have been publicly noted during this period.
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Southbridge Credit Union commonly uses the email format combining the first initial and last name for its employees. For general inquiries or departmental contact, specific email addresses like 'memberservice@scuonline.com' are also utilized.
flast@scuonline.com
Format
kalexander@scuonline.com
Example
85%
Success rate
SCU Online Blog • November 20, 2023
Southbridge Credit Union announced its successful fundraising effort, generating over $18,000 to support the Cooperative Credit Union Association's (CCUA) social responsibility programs. These initiatives benefit organizations such as Children’s Miracle Network Hospitals, Credit Unions Kids at Heart, and the Massachusetts Coalition for the Homeless....more
SCU Online Blog • June 28, 2023
Demonstrating its commitment to education and community support, Southbridge Credit Union awarded a total of $3,000 in scholarships to three local high school graduates. These scholarships are intended to assist the students with their higher education expenses....more
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