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Sitejabber's Overview

Total employees35
HeadquartersSan Francisco
Founded2008

Sitejabber is a leading web-based platform for consumer reviews and ratings of businesses and websites. Founded in 2008, its mission is to increase online transparency and help consumers make more informed purchasing decisions by providing a space to share and discover authentic experiences. Sitejabber hosts millions of reviews across a vast array of categories, from e-commerce sites to local services. The platform also offers tools for businesses to engage with customers, manage their online reputation, and build trust. It emphasizes fighting fake reviews and empowering consumers with reliable information.

Where is Sitejabber's Headquarters?

Sitejabber officeSitejabber officeSitejabber officeSitejabber office
*Images sourced via web search. Rights belong to original owners

HQ Function

The San Francisco headquarters serves as the central hub for Sitejabber's operations, including technology development, product management, marketing, business strategy, and overall administration.

Notable Features:

Located in the heart of San Francisco's tech scene, the office likely features a modern, open-plan design conducive to collaboration and innovation, typical of Bay Area tech companies.

Work Culture:

Sitejabber's work culture is likely dynamic and mission-driven, focusing on consumer advocacy, data integrity, and continuous improvement of its platform. It probably fosters an environment of innovation and teamwork.

HQ Significance:

The headquarters' location in a major tech hub like San Francisco provides access to talent, networking opportunities, and proximity to other innovative companies, supporting Sitejabber's growth and technological advancement.

Values Reflected in HQ: The headquarters likely reflects values of transparency, collaboration, and innovation, potentially through an open office layout, modern technology infrastructure, and spaces designed for teamwork.

Location:

While Sitejabber's primary physical office is in San Francisco, its platform serves a global audience of consumers and businesses. Users from virtually every country can access Sitejabber to read and write reviews. The company supports this international reach through its online platform, available worldwide, and a distributed team that helps manage operations and community across different time zones.

Street Address:

150 Spear St, Suite 500

City:

San Francisco

State/Province:

CA

Country:

USA

Sitejabber's Global Presence

Distributed (Remote)

Address: N/A - Predominantly remote workforce beyond HQ

To efficiently manage a global platform and user base by employing talent from various regions, ensuring diverse perspectives and operational flexibility without maintaining numerous physical branch offices.

Buying Intent Signals for Sitejabber

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Sitejabber

As of April 2025, Sitejabber' leadership includes:

Michael Lai - CEO & Co-founder
Jeremy P. Hefter - Co-founder & CPO (Chief Product Officer)
Rolan Reichel - CTO (Chief Technology Officer)

Investors of Sitejabber

Sitejabber has been backed by several prominent investors over the years, including:

500 Global (formerly 500 Startups)
The Seraph Group
OVO Fund
Thomas M. Korte

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Sitejabber, as a privately-held company, does not frequently publicize all executive movements. Based on public information, the core leadership team appears stable with no major high-profile executive hires or exits widely reported in the last 12 months. Any changes are typically internal or not broadly announced.

Technology (Tech Stack) used by Sitejabber

Discover the tools Sitejabber uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Sitejabber Email Formats and Examples

Sitejabber likely utilizes standard professional email formats for its employees. While the exact primary format isn't publicly confirmed, common structures include [first_initial][last]@sitejabber.com or [first].[last]@sitejabber.com.

[first_initial][last]@sitejabber.com

Format

mlai@sitejabber.com

Example

80%

Success rate

News and media

Sitejabber BlogMarch 7, 2024

Sitejabber: Navigating Online Reviews: A Guide to Spotting Fakery

Sitejabber published a guide to help consumers identify fake online reviews, reinforcing its commitment to authenticity and consumer trust. The article provides tips on scrutinizing review language, reviewer profiles, and timing of reviews....more

Sitejabber for BusinessNovember 15, 2023

Sitejabber for Business: The Art of Responding to Negative Reviews

Sitejabber's business portal provided insights and best practices for companies on how to effectively respond to negative customer reviews, emphasizing turning negative feedback into opportunities for improvement and customer engagement....more

Sitejabber BlogJuly 12, 2023

Sitejabber Highlights The Power of Customer Reviews in the Digital Age

Sitejabber discussed the increasing importance of customer reviews in influencing purchasing decisions and building brand reputation in the modern digital marketplace, emphasizing the platform's role....more

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