Sitejabber is a leading web-based platform for consumer reviews and ratings of businesses and websites. Founded in 2008, its mission is to increase online transparency and help consumers make more informed purchasing decisions by providing a space to share and discover authentic experiences. Sitejabber hosts millions of reviews across a vast array of categories, from e-commerce sites to local services. The platform also offers tools for businesses to engage with customers, manage their online reputation, and build trust. It emphasizes fighting fake reviews and empowering consumers with reliable information.
The San Francisco headquarters serves as the central hub for Sitejabber's operations, including technology development, product management, marketing, business strategy, and overall administration.
Located in the heart of San Francisco's tech scene, the office likely features a modern, open-plan design conducive to collaboration and innovation, typical of Bay Area tech companies.
Sitejabber's work culture is likely dynamic and mission-driven, focusing on consumer advocacy, data integrity, and continuous improvement of its platform. It probably fosters an environment of innovation and teamwork.
The headquarters' location in a major tech hub like San Francisco provides access to talent, networking opportunities, and proximity to other innovative companies, supporting Sitejabber's growth and technological advancement.
While Sitejabber's primary physical office is in San Francisco, its platform serves a global audience of consumers and businesses. Users from virtually every country can access Sitejabber to read and write reviews. The company supports this international reach through its online platform, available worldwide, and a distributed team that helps manage operations and community across different time zones.
150 Spear St, Suite 500
San Francisco
CA
USA
Address: N/A - Predominantly remote workforce beyond HQ
To efficiently manage a global platform and user base by employing talent from various regions, ensuring diverse perspectives and operational flexibility without maintaining numerous physical branch offices.
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As of April 2025, Sitejabber' leadership includes:
Sitejabber has been backed by several prominent investors over the years, including:
Sitejabber, as a privately-held company, does not frequently publicize all executive movements. Based on public information, the core leadership team appears stable with no major high-profile executive hires or exits widely reported in the last 12 months. Any changes are typically internal or not broadly announced.
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Sitejabber likely utilizes standard professional email formats for its employees. While the exact primary format isn't publicly confirmed, common structures include [first_initial][last]@sitejabber.com or [first].[last]@sitejabber.com.
[first_initial][last]@sitejabber.com
Format
mlai@sitejabber.com
Example
80%
Success rate
Sitejabber Blog • March 7, 2024
Sitejabber published a guide to help consumers identify fake online reviews, reinforcing its commitment to authenticity and consumer trust. The article provides tips on scrutinizing review language, reviewer profiles, and timing of reviews....more
Sitejabber for Business • November 15, 2023
Sitejabber's business portal provided insights and best practices for companies on how to effectively respond to negative customer reviews, emphasizing turning negative feedback into opportunities for improvement and customer engagement....more
Sitejabber Blog • July 12, 2023
Sitejabber discussed the increasing importance of customer reviews in influencing purchasing decisions and building brand reputation in the modern digital marketplace, emphasizing the platform's role....more
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