Service Fusion offers a comprehensive, all-in-one field service management (FSM) software solution designed to help service businesses streamline operations, improve efficiency, and enhance customer satisfaction. Their cloud-based platform includes features like scheduling and dispatching, invoicing, customer management (CRM), GPS tracking, and reporting. Service Fusion caters to a wide range of industries, including HVAC, plumbing, electrical, and appliance repair, enabling them to manage their entire workflow from a single application.
The headquarters serves as the central hub for software development, product management, sales, marketing, customer support, and corporate operations.
Modern office facilities located in a commercial business park, designed to foster collaboration and innovation.
Service Fusion promotes a customer-focused, innovative, and collaborative work environment. The culture encourages agile development practices and a commitment to helping service businesses succeed through technology.
The Irving headquarters is pivotal for strategic decision-making, product innovation, and coordinating efforts to serve its growing customer base across North America.
Service Fusion primarily focuses on serving field service businesses across North America. While its cloud-based software is accessible globally, its direct sales, marketing, and dedicated support functions are predominantly geared towards the US and Canadian markets. The platform supports businesses that may operate internationally, but the company's physical office presence is concentrated in the US.
545 E. John Carpenter Fwy, Suite #200
Irving
TX
USA
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As of April 2025, Service Fusion' leadership includes:
Service Fusion has been backed by several prominent investors over the years, including:
The most significant executive change in the recent period (January 2023) was the appointment of Curtis Brewer as the new Chief Executive Officer. Max Paltsev, who previously served as CEO, transitioned to the role of President.
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Common email formats for companies like Service Fusion often include first name initial and last name, or first name dot last name. Based on common patterns for SaaS companies.
firstinitiallast@servicefusion.com (e.g., jdoe@servicefusion.com) or first.last@servicefusion.com (e.g., jane.doe@servicefusion.com)
Format
jdoe@servicefusion.com
Example
85%
Success rate
PR Newswire • October 11, 2023
Service Fusion announced the launch of FusionPay, its integrated payment processing solution. FusionPay aims to provide a seamless payment experience for field service businesses and their customers, directly within the Service Fusion platform....more
PR Newswire • August 15, 2023
Service Fusion partnered with CompanyCam to integrate photo and video documentation capabilities into its FSM software, enabling field technicians to easily capture and share visual information from job sites....more
PR Newswire • January 10, 2023
Service Fusion announced the appointment of Curtis Brewer as its new CEO. Brewer brings extensive experience in scaling software businesses and is expected to lead Service Fusion into its next stage of growth....more
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