Pendo
Pendo's Overview
Pendo is a product experience and digital adoption platform that helps software companies and digital enterprises develop products that customers love and successfully adopt. It provides tools for user onboarding, in-app messaging, product analytics, user feedback collection, and AI-powered insights. Pendo enables businesses to understand user behavior, guide users effectively through their software, gather actionable insights for product improvement, and demonstrate the value of their digital investments. Pendo aims to empower product, IT, and digital transformation teams to make data-driven decisions and deliver exceptional digital experiences that drive adoption, retention, and growth.
Where is Pendo's Headquarters?
HQ Function
Serves as the primary center for Pendo's global operations, housing executive leadership, core product development and engineering teams, marketing, sales operations, finance, and customer support leadership.
Notable Features:
Modern office space within the Wells Fargo Capitol Center, a prominent skyscraper in downtown Raleigh, offering panoramic city views. The office is designed with open-plan workspaces, collaborative zones, state-of-the-art technology, and employee amenities reflecting a tech-forward culture.
Work Culture:
Pendo's Raleigh HQ fosters a dynamic, fast-paced, and collaborative work environment. The culture emphasizes transparency, customer centricity ('customer love' is a core value), a bias for action, and empowering employees to innovate and make an impact. It often engages with the local tech community.
HQ Significance:
The Raleigh headquarters is pivotal as Pendo's birthplace and central nervous system, driving its strategic direction, innovation in product experience, and global expansion. Its location in the Research Triangle leverages a rich talent pool and a supportive tech ecosystem.
Values Reflected in HQ: The HQ's design and atmosphere reflect Pendo's core values: customer love, transparency, bias for action, maniacal focus, and candor. Collaborative spaces encourage teamwork, while focus areas support deep work, all aimed at fostering innovation and a positive employee experience.
Location:
Pendo maintains a robust global presence to support its worldwide customer base, with key offices in North America, Europe, and Asia-Pacific. Functions supported globally include sales and business development, customer success and support, product management, engineering, and marketing. This international footprint allows Pendo to offer localized services, understand diverse market requirements, and operate effectively across various time zones, ensuring comprehensive engagement and support for its international clients and partners.
Street Address:
150 Fayetteville St, Suite 1400
City:
Raleigh
State/Province:
North Carolina
Country:
USA
Pendo's Global Presence
San Francisco, California/USA
Address: 303 2nd St #450N, San Francisco, CA 94107, USA
To strengthen Pendo's presence in a major global technology innovation center, facilitate strategic partnerships, attract top tech talent, and directly support West Coast customers.
New York City, New York/USA
Address: 11 Times Square, 9th Floor, New York, NY 10036, USA
To serve a large and diverse customer base on the U.S. East Coast, leverage New York's extensive talent pool, and engage with enterprise clients and partners in the region.
London, England/United Kingdom
Address: The Office Group, 2 Stephen Street, London, W1T 1AN, United Kingdom
To drive Pendo's growth and expansion across the EMEA market, providing localized support and services to European customers and navigating regional business landscapes.
Tokyo/Japan
Address: WeWork Shimbashi 6F, 6-19-13 Shimbashi Minato-ku, Tokyo 105-0004, Japan
To establish and expand Pendo's presence in the Japanese and APAC technology markets, catering to the specific needs of businesses and driving adoption in the region.
Herzliya/Israel
Address: Maskit St 12, Herzliya, Israel
To leverage Israel's renowned high-tech talent pool for cutting-edge product development and engineering, enhancing Pendo's technological leadership.
Buying Intent Signals for Pendo
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Pendo
As of April 2025, Pendo' leadership includes:
Investors of Pendo
Pendo has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Pendo experienced a key leadership change in its marketing division over the past year, appointing a new Chief Marketing Officer to steer its global marketing strategies.
Departures
New Appointments:
Technology (Tech Stack) used by Pendo
Discover the tools Pendo uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Pendo Email Formats and Examples
Pendo primarily utilizes the `first.last@pendo.io` email format for its employees. While other formats might exist in isolated cases, this is the most common and reliable structure for professional communication.
[first].[last]@pendo.io
Format
jane.doe@pendo.io
Example
90%
Success rate
News and media
Business Wire • May 28, 2024
Pendo Appoints Spencer Prentiss as Chief Marketing Officer
Pendo announced the appointment of Spencer Prentiss as chief marketing officer (CMO). Prentiss will lead Pendo’s global marketing strategy, brand development, and go-to-market execution. He succeeded Joe Chernov, who recently departed Pendo....more
Business Wire • March 5, 2024
Pendo Unveils New Capabilities to Help Companies Build Better Digital Experiences Faster
Pendo announced several new platform capabilities including AI-powered qualitative analysis for survey data, advanced journey analysis features, and enhanced session replay functionalities. These updates are designed to help companies accelerate product-led growth and improve digital experiences by providing deeper insights into user behavior....more
Pendo.io • October 10, 2023
Pendo Introduces Pendo AI to Supercharge Product-Led Growth for Every Company
Pendo announced Pendo AI, a suite of AI-powered capabilities integrated across its platform. Pendo AI aims to help companies analyze product usage data more efficiently, generate insights automatically, and personalize in-app experiences at scale, thereby accelerating product-led growth....more
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