Police and Fire Federal Credit Union (PFFCU) is a member-owned, not-for-profit financial institution dedicated to serving the unique financial needs of active and retired police officers, firefighters, their families, and related personnel. Established in 1938, PFFCU offers a full suite of financial products and services, including savings and checking accounts, mortgages, auto loans, personal loans, credit cards, and investment services. Known for its competitive rates and member-focused approach, PFFCU prioritizes the financial well-being of those who serve their communities, often providing specialized benefits and understanding tailored to the first responder lifestyle. Their commitment extends to community support and financial education for their members.
The headquarters serves as the primary administrative center, housing executive leadership, core operational departments, strategic planning, financial management, and member support oversight.
A modern, secure facility designed to handle the administrative and operational needs of a large credit union. Likely features advanced security systems and member service capabilities, though specific architectural details are not widely publicized.
The work culture at PFFCU's headquarters is likely focused on member service, integrity, and community support, reflecting the values of the first responders it serves. Emphasis is placed on teamwork, financial prudence, and dedication to member financial health.
The headquarters is significant as the nerve center for all PFFCU operations, ensuring consistent service delivery, financial stability, and strategic growth for the credit union and its extensive member base.
Police and Fire Federal Credit Union primarily operates within specific regions of Pennsylvania and New Jersey, serving a defined membership base of first responders and their families. While it does not maintain physical international branches, its members can access their accounts and many services globally through robust online banking platforms, mobile applications, and participation in shared branching networks (like CO-OP Shared Branch) and ATM networks, which provide worldwide access points for transactions.
901 Arch Street
Philadelphia
PA
USA
Address: 3237 Bristol Rd, Bensalem, PA 19020
Serves members in Bucks County, PA, offering convenient access to PFFCU's financial products and personalized service.
Address: 8500 Frankford Ave, Philadelphia, PA 19136
Provides essential financial services to members in the Northeast Philadelphia area, enhancing PFFCU's accessibility in a major residential and commercial zone.
Address: 3401 Rte 38, Mount Laurel, NJ 08054
Extends PFFCU's reach into New Jersey, catering to first responders and their families in the Mount Laurel vicinity and surrounding communities.
Address: 1900 Deptford Center Rd, Deptford, NJ 08096
Strengthens PFFCU's presence in Southern New Jersey, offering a convenient location for members in the Deptford area.
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As of April 2025, Police and Fire Federal Credit Union' leadership includes:
Police and Fire Federal Credit Union has been backed by several prominent investors over the years, including:
Based on publicly available information and news searches, there have been no widely reported major executive new hires or exits at the SVP level or above for Police and Fire Federal Credit Union in the last 12 months. The executive team appears to have maintained stability.
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Police and Fire Federal Credit Union email addresses typically follow common corporate patterns. The most likely format involves the first initial of the first name followed by the last name.
[firstinitial][last]@pffcu.org
Format
jdoe@pffcu.org
Example
85%
Success rate
CUInsight.com • October 12, 2023
Police and Fire Federal Credit Union (PFFCU) announced a $25,000 donation to support first responder-focused charities in Pennsylvania and New Jersey. This initiative, part of National First Responders Month, highlights PFFCU's ongoing commitment to the well-being of police officers and firefighters in the communities it serves....more
PFFCU Website News • August 1, 2023
Police and Fire Federal Credit Union (PFFCU) has been recognized by Forbes as one of America's Best-In-State Credit Unions for 2023. This distinction is based on member surveys evaluating trust, service, financial advice, and terms and conditions. PFFCU was one of only five credit unions in Pennsylvania to receive this honor....more
PFFCU Website News • November 2, 2022
PFFCU announced donations totaling $100,000 to various charitable organizations across the Greater Philadelphia region and Southern New Jersey. These contributions support causes including children's health, hunger relief, and assistance for families of fallen first responders, reflecting PFFCU's dedication to community service....more
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