Plant Therapy, founded in 2011 by Chris and Amanda Jones in Twin Falls, Idaho, is dedicated to providing high-quality, 100% pure essential oils, natural body care products, and diffusers at affordable prices. The company emphasizes transparency, customer education, rigorous product quality testing (including third-party GC/MS reports for every oil), and giving back to the community. They aim to make essential oils accessible to everyone and promote safe, effective aromatherapy practices with a 'people-first' promise.
The Twin Falls headquarters serves as the main corporate office, primary fulfillment and distribution center, product development lab, bottling facility, and customer support hub.
The facility includes a state-of-the-art testing lab for quality assurance (including GC/MS testing), temperature-controlled warehousing for essential oils, and an efficient bottling and packaging line. It also houses their primary administrative and customer service teams.
Plant Therapy fosters a customer-centric and collaborative work environment, driven by a passion for natural wellness, product education, transparency, and employee well-being. The culture reflects the founders' commitment to quality, community, and making a positive impact.
The headquarters is central to Plant Therapy's direct-to-consumer model, enabling strict quality control from sourcing to shipping. Its location in Idaho reflects the company's origin story and commitment to its community.
Plant Therapy primarily serves its global customer base through its robust e-commerce platform, offering international shipping to numerous countries. While its physical operational headquarters and retail stores are based in the USA, the company actively engages in global sourcing of high-quality essential oil ingredients and raw materials from various continents, ensuring ethical, sustainable, and premium quality botanicals. Their customer support infrastructure is also equipped to handle international inquiries, reflecting a global customer service approach.
621 Washington St S
Twin Falls
ID
USA
Address: 126 Main Ave W, Twin Falls, ID 83301
Serves local customers in the Twin Falls area, enhances brand presence, allows for direct customer feedback, and offers a tangible shopping experience for the community where the company was founded.
Address: 3188 E Opus Dr, Ste 110, Meridian, ID 83642
Expands Plant Therapy's retail footprint within Idaho, catering to a larger urban customer base, increasing brand visibility, and providing accessible natural wellness solutions.
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As of April 2025, Plant Therapy' leadership includes:
Plant Therapy has been backed by several prominent investors over the years, including:
Based on publicly available information and recent news searches, there have been no major publicly announced executive hires or departures at Plant Therapy within the last 12 months. The core leadership team appears to have remained stable.
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Plant Therapy commonly utilizes the email format of [first name] followed by @planttherapy.com for its employees. For general inquiries or customer support, specific departmental emails like 'cs@planttherapy.com' are also used. The [first]@planttherapy.com pattern is prevalent for direct employee communication.
first@planttherapy.com
Format
chris@planttherapy.com
Example
80%
Success rate
EIN Presswire • January 18, 2024
Plant Therapy announced that its 'Giving Back' program resulted in over $160,000 in donations to a variety of local and national charitable organizations throughout 2023. This initiative underscores the company's commitment to supporting communities and making a positive impact beyond its business operations....more
PR Newswire • September 1, 2023
Plant Therapy launched its anticipated new collection of fall-inspired essential oil blends and natural products. The seasonal line features aromas and ingredients designed to evoke the essence of autumn and support well-being during the changing season....more
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