Pirate Ship is a popular cloud-based shipping software that provides individuals and small to medium-sized e-commerce businesses with access to discounted USPS (United States Postal Service) and UPS (United Parcel Service) shipping rates. The platform is known for its user-friendly interface, transparent pricing (no monthly fees or markups on postage), and focus on simplicity. Users can easily compare rates, buy and print shipping labels, track packages, and manage their shipments. Pirate Ship aims to make shipping affordable and straightforward, particularly for online sellers and small businesses looking to optimize their logistics costs.
Serves as the legal and administrative registered address. Day-to-day operations, software development, and customer support are handled by a distributed remote team.
Not applicable in the traditional sense due to the remote-first operational model. The 'headquarters' is more conceptual, existing in the digital collaboration tools used by the team.
Pirate Ship is known for a fun, customer-centric, and efficient work culture. Being remote-first, it emphasizes autonomy, strong communication, and a proactive approach to problem-solving. The company's branding reflects a playful, 'pirate' theme, which likely translates into a creative and engaging internal environment.
The registered location in Wyoming is primarily for legal and business registration. The true significance of Pirate Ship's 'operations center' lies in its distributed team, allowing for talent acquisition from a wider pool and operational resilience.
Pirate Ship is primarily focused on providing shipping solutions for users based in the United States, offering services for domestic (within the US) and international shipments originating from the US via USPS and UPS. While the software can be accessed by users globally for managing US-based shipping accounts, its core services and support are tailored to the US market. The operational team supporting the platform is distributed, potentially across different countries, but the service itself is US-centric.
N/A (Primarily remote operations; registered agent in Wyoming)
Jackson
Wyoming
USA
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As of April 2025, Pirate Ship' leadership includes:
Pirate Ship has been backed by several prominent investors over the years, including:
As a privately held and bootstrapped company, Pirate Ship does not frequently publicize changes to its core leadership team unless strategically significant. No major executive hires or departures have been publicly announced in the past 12 months. The founding team remains actively involved.
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Pirate Ship primarily uses email for customer support and notifications. For general inquiries, they have a dedicated support email. Direct employee emails likely follow common professional formats.
Common formats for direct contact might be [first]@pirateship.com or [first].[last]@pirateship.com. Support emails are typically role-based.
Format
support@pirateship.com
Example
80%
Success rate
Pirate Ship Blog • April 4, 2024
Pirate Ship commented on Sendle's decision to shut down its US operations, highlighting its own commitment to providing reliable and affordable shipping for small businesses in the US, reinforcing its position as a stable partner for e-commerce shippers....more
Pirate Ship Blog • December 12, 2023
Pirate Ship provided details on the upcoming USPS rate adjustments for 2024, including changes to USPS Ground Advantage and other services. They emphasized their commitment to passing through the best possible commercial pricing to their users....more
EcommerceBytes • August 1, 2023
Pirate Ship expanded its UPS offerings by adding UPS Ground Saver and UPS SurePost, providing more cost-effective shipping options for its users, especially for non-urgent packages, further enhancing its value proposition for small businesses....more
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