phoenixNAP is a global IT services provider specializing in a comprehensive suite of infrastructure solutions, including secure cloud services (public, private, hybrid), dedicated servers, colocation, disaster recovery (DRaaS), backup solutions, and network services. They focus on delivering high-performance, secure, and scalable IT environments to businesses of all sizes, enabling them to optimize operations and achieve digital transformation. With a global network of data centers, phoenixNAP empowers clients with resilient, flexible, and high-availability infrastructure options designed to meet diverse and demanding workload requirements.
Serves as the primary center for global operations, strategic planning, product development, engineering, sales, marketing, and customer support leadership. It also houses one of their flagship data center facilities.
The Phoenix headquarters is co-located with a state-of-the-art, SOC 2 Type 2 audited data center. Notable features include N+1 power and cooling redundancy, advanced multi-layered physical security (including biometric access and 24/7 surveillance), carrier-neutral connectivity with diverse fiber paths, and infrastructure built to support high-density computing.
The work culture at phoenixNAP's HQ emphasizes innovation, customer-centricity, collaboration, and technical excellence. It's a dynamic environment focused on solving complex IT infrastructure challenges for a global clientele, fostering continuous learning and professional growth.
The Phoenix HQ is significant due to its location in a key North American connectivity and business hub. It anchors phoenixNAP's U.S. operations, serves as a critical node in their global network, and benefits from Arizona's favorable business climate and stable geological conditions for data center operations.
phoenixNAP supports a wide array of functions globally through its strategically positioned data centers and offices. These functions include: secure and scalable cloud services (Bare Metal Cloud, Virtual Private Data Center, public cloud), high-performance dedicated server hosting, enterprise-grade colocation, comprehensive disaster recovery (DRaaS) and backup solutions, robust network services (including DDoS protection and direct cloud connect), and managed IT services. Their global infrastructure ensures high availability, low latency, data security, and localized support, enabling businesses worldwide to optimize their IT operations and scale internationally with confidence.
3402 E. University Drive
Phoenix
Arizona
USA
Address: Danila Lekića Španca 1, 11070 Novi Beograd, Serbia
To provide localized support and services to European clients, tap into the strong Serbian tech talent pool for innovation and development, and drive regional business growth.
Address: Within Equinix Data Center Campus, Ashburn, VA (e.g., DC1-DC15, DC21)
To serve enterprises requiring high-performance infrastructure, disaster recovery solutions, and superior connectivity on the U.S. East Coast, supporting a wide range of industries including finance, healthcare, and government.
Address: Within a major carrier-neutral data center facility in the Amsterdam metropolitan area.
To cater to businesses requiring robust and scalable infrastructure solutions in continental Europe, ensuring data sovereignty compliance for European customers and low-latency connections throughout the region.
Address: Within Equinix SG1 IBX Data Center, 20 Ayer Rajah Crescent, Singapore
To serve the infrastructure needs of businesses operating in Southeast Asia, Australia, and other APAC countries, ensuring high availability, low latency, and robust connectivity within this dynamic economic zone.
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As of April 2025, PhoenixNAP' leadership includes:
PhoenixNAP has been backed by several prominent investors over the years, including:
Based on publicly available information and recent news searches, there have been no prominent public announcements regarding major executive new hires or exits at phoenixNAP in the last 12 months. The leadership team appears to be consistent and stable.
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phoenixNAP commonly utilizes the email format of the first initial followed by the last name. For example, if an employee's name is Jane Doe, her email address would likely be jdoe@phoenixnap.com. While this is the most prevalent pattern, other formats might exist in isolated cases.
[first_initial][last]@phoenixnap.com
Format
jdoe@phoenixnap.com
Example
85%
Success rate
phoenixNAP News • April 9, 2024
phoenixNAP announced the integration of Rancher, a leading open-source Kubernetes management platform, with its Bare Metal Cloud (BMC). This enhancement simplifies the deployment and management of Kubernetes clusters on dedicated hardware, improving automation and scalability for containerized applications for its users....more
phoenixNAP News • February 20, 2024
phoenixNAP has expanded its storage solutions portfolio by introducing new backup and object storage options. These offerings are designed to provide businesses with flexible, scalable, and cost-effective data protection and management capabilities, addressing growing data volumes and evolving security requirements....more
phoenixNAP News • January 16, 2024
phoenixNAP announced the global expansion of its S3-compatible object storage solution, now available across multiple U.S., European, and Asian locations. This expansion aims to provide businesses with geographically distributed, scalable, and cost-effective storage for various use cases, including backup, archiving, and big data analytics....more
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