HQ Function

Serves as the central administrative and operational hub for all PHEAA activities, including management of state grant programs, loan servicing operations, IT infrastructure, customer support, policy development, and corporate functions.

Notable Features:

A large, modern office complex designed to accommodate a significant workforce and extensive operational needs. It includes secure data centers and facilities for call centers and administrative staff.

Work Culture:

As a quasi-governmental agency, PHEAA's work culture likely blends a public service ethos with operational efficiency. Employees are mission-driven, focusing on assisting students and families. The environment emphasizes compliance, accuracy, and customer service, with a sense of stability and community contribution.

HQ Significance:

The headquarters is crucial for the administration of billions of dollars in student aid, impacting hundreds of thousands of students annually. It's a major employer in the Harrisburg region and a cornerstone of Pennsylvania's higher education financial support system.

Values Reflected in HQ: The headquarters' functionality and focus on secure operations reflect PHEAA's values of public trust, stewardship of funds, accessibility, and commitment to service.

Location:

PHEAA's operations are primarily focused within the United States. It administers Pennsylvania-specific financial aid programs and services federal and private student loans for borrowers across the nation. While its direct services are for U.S. students and residents, its role in the federal student loan system gives it a nationwide impact. PHEAA does not have significant physical operational centers or direct service delivery outside the U.S.

Street Address:

1200 North Seventh Street

City:

Harrisburg

State/Province:

Pennsylvania

Country:

USA