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Parcelforce Worldwide's Overview

Total employees6000
HeadquartersCoventry
Founded1990

Parcelforce Worldwide is a leading provider of express parcel delivery services in the UK and internationally. A trading name of the Royal Mail Group, it offers a range of timed and guaranteed delivery options for businesses and individuals, leveraging an extensive network of depots and advanced tracking technology. Known for its reliability, Parcelforce Worldwide connects the UK to over 240 countries and territories worldwide, specializing in next-day, two-day, and international parcel services.

Where is Parcelforce Worldwide's Headquarters?

HQ Function

Serves as the central sorting and distribution hub for Parcelforce Worldwide's UK network, processing millions of parcels annually for national and international delivery. It is the heart of their hub-and-spoke system.

Notable Features:

Features state-of-the-art automated parcel sorting technology, extensive warehousing capacity, and direct access to major UK motorway networks. It is one of the largest and most technologically advanced parcel sorting centres in the UK.

Work Culture:

The work culture is fast-paced and efficiency-driven, focusing on operational excellence, precision, and meeting tight deadlines. Teamwork and a commitment to service quality are emphasized, particularly during peak shipping periods.

HQ Significance:

The Coventry hub is critical to Parcelforce Worldwide's ability to offer reliable next-day and timed delivery services across the UK. It also acts as a key gateway for international shipments, connecting UK customers to global markets.

Values Reflected in HQ: The facility's design and operation reflect Parcelforce Worldwide's core values of reliability, speed, and connectivity. The investment in advanced technology and a centralized location underscores their commitment to efficient and dependable parcel delivery.

Location:

Parcelforce Worldwide provides extensive international parcel delivery services, reaching over 240 countries and territories. This global reach is facilitated through its own dedicated international services and strategic partnerships with established international postal authorities and courier companies. Key functions supported globally include express international shipping, standard international delivery, import and export services, assistance with customs clearance processes, and comprehensive international parcel tracking for end-to-end visibility.

Street Address:

National Distribution Centre, Siskin Parkway West, Middlemarch Business Park

City:

Coventry

State/Province:

West Midlands

Country:

United Kingdom

Parcelforce Worldwide's Global Presence

Chorley, Lancashire, United Kingdom

Address: Parcelforce Worldwide North West Processing Centre, Revolution Park, Buckshaw Avenue, Chorley, PR7 7DW, United Kingdom

Ensures efficient parcel flow and service reliability for businesses and residents in the North West region, acting as a key link to the national and international Parcelforce delivery networks.

Buying Intent Signals for Parcelforce Worldwide

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Parcelforce Worldwide

As of April 2025, Parcelforce Worldwide' leadership includes:

Michael Hogg - Interim Chief Executive Officer, Royal Mail
Aaron Moga - Director Of Operations Parcelforce & International, Royal Mail
Nick Landon - Chief Commercial Officer, Royal Mail

Investors of Parcelforce Worldwide

Parcelforce Worldwide has been backed by several prominent investors over the years, including:

Parcelforce Worldwide is a trading name of Royal Mail Group Ltd, which is a subsidiary of International Distributions Services plc (IDS).
Historically, IDS was a publicly traded company on the London Stock Exchange, with shares held by a diverse range of institutional and retail investors.
As of May 2024, International Distributions Services plc has agreed to a recommended cash offer for acquisition by EP Group, a private investment group. The completion of this acquisition is subject to regulatory and shareholder approvals, expected in Q1 2025.

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits1

Royal Mail Group, the parent entity of Parcelforce Worldwide, has experienced notable leadership transitions over the past year. These include changes at the CEO level for both Royal Mail and its holding company, International Distributions Services (IDS), which directly influence the strategic direction and operations of Parcelforce Worldwide. The pending acquisition by EP Group may also herald further executive team adjustments.

Departures

Simon Thompson, Simon Thompson resigned from his position as CEO of Royal Mail, with his departure effective at the end of October 2023.

New Appointments:

Martin Seidenberg, Martin Seidenberg was appointed as the Group CEO of International Distributions Services plc, overseeing both Royal Mail (including Parcelforce) and GLS.
Michael Hogg, Michael Hogg, previously CFO of Royal Mail, transitioned to the role of Interim CEO for Royal Mail following Simon Thompson's departure.

Technology (Tech Stack) used by Parcelforce Worldwide

Discover the tools Parcelforce Worldwide uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Parcelforce Worldwide Email Formats and Examples

Parcelforce Worldwide, as an integral part of Royal Mail Group, typically uses email formats consistent with its parent company. While variations can exist, common corporate email structures often combine first and last names. For direct Parcelforce communications, @parcelforce.com or @parcelforce.co.uk domains are used, though senior management might also use @royalmail.com.

firstname.lastname@parcelforce.com (or .co.uk)

Format

jane.doe@parcelforce.com

Example

70%

Success rate

News and media

ReutersMay 29, 2024

Parcelforce Worldwide Parent Company IDS Agrees to EP Group Takeover

International Distributions Services (IDS), the parent company of Parcelforce Worldwide and Royal Mail, has formally agreed to a £3.57 billion ($4.55 billion) takeover offer from Czech billionaire Daniel Křetínský's EP Group. This significant deal, which will take the historic postal service private, is subject to regulatory and shareholder approval and is expected to influence the future strategy of Parcelforce Worldwide....more

Logistics ManagerJanuary 25, 2024

Parcelforce Worldwide Contributes to Royal Mail's Turnaround Amid Evolving Parcel Market

Royal Mail's Q3 trading update for FY2023/24 indicated progress in its ongoing turnaround plan, with parcel revenues showing resilience. Parcelforce Worldwide continues to be a key contributor, particularly in the express and larger parcel segments, benefiting from ongoing investments in network efficiency and adapting to changing parcel volume trends in a competitive market....more

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