PagerDuty, Inc. is an American cloud computing company that provides a digital operations management platform. It helps businesses identify incidents and opportunities in real-time, automate standard responses, and bring together the right people to resolve critical issues and prevent future occurrences. PagerDuty's platform is designed for DevOps, ITOps, customer service, security, and business teams to manage urgent, mission-critical work and keep digital services always on. They leverage AI and automation to improve operational resilience and team productivity.
Serves as the central hub for executive leadership, core engineering, product development, marketing, sales, and corporate operations.
Modern office space designed to foster collaboration and innovation, featuring open layouts, meeting spaces, and employee amenities typical of leading tech companies in the Bay Area.
PagerDuty emphasizes a culture of 'psychological safety,' customer centricity, continuous learning, and work-life balance. They promote diversity, equity, and inclusion, and value collaborative problem-solving.
The San Francisco headquarters is strategically important for its proximity to tech talent, partners, and the broader Silicon Valley ecosystem, driving PagerDuty's innovation and growth.
PagerDuty supports a global customer base with strategically located offices in North America, Europe (EMEA), and Asia-Pacific (APAC). These international locations provide sales, customer support, engineering, and product development functions, ensuring 24/7 operations and localized expertise to serve customers worldwide. The PagerDuty platform itself is used by organizations across numerous countries to manage their digital operations.
600 Townsend Street, Suite 200
San Francisco
CA
USA
Address: The Crane Building, 22 Lavington St, London SE1 0NZ, UK
To serve and expand PagerDuty's presence in the EMEA region, providing localized support and solutions, and tapping into the European tech talent pool.
Address: 171 John Street, 5th Floor, Toronto, ON M5T 1X3, Canada
Leverage Canada's strong tech talent to accelerate product innovation and development, supporting PagerDuty's global technology roadmap.
Address: Level 31, 1 O'Connell Street, Sydney, NSW 2000, Australia
To cater to the growing customer base in the APAC region, offering localized services and expanding PagerDuty's market reach.
Address: 75 Ponce De Leon Ave NE, Suite 100, Atlanta, GA 30308, USA
To expand operational capabilities and access a diverse tech talent market in the Southeastern United States, supporting customer growth and product development.
Address: Avenida da Liberdade 245, 3B, 1250-09A Lisboa, Portugal
To tap into Portugal's growing tech ecosystem and talent, enhancing PagerDuty's engineering capacity and global product development.
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As of April 2025, PagerDuty' leadership includes:
PagerDuty has been backed by several prominent investors over the years, including:
Over the past 12 months (approx. May 2023 - May 2024), PagerDuty has made key appointments to its executive team, notably welcoming a new Chief People Officer and a new Chief Product Officer, strengthening its leadership for continued growth and innovation. These changes reflect the company's focus on product development and talent management.
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PagerDuty commonly uses a few standard email formats for its employees. The most prevalent formats are typically a combination of the employee's first name, last name, or initial.
[firstInitial][lastName]@pagerduty.com or [first].[lastName]@pagerduty.com
Format
jtejada@pagerduty.com or jennifer.tejada@pagerduty.com
Example
90%
Success rate
PagerDuty Blog • May 7, 2024
PagerDuty announced new generative AI capabilities integrated into its Operations Cloud, alongside the expansion of PagerDuty Copilot. These enhancements aim to automate toil, reduce manual effort for response teams, and improve operational efficiency by providing AI-driven insights and workflow automation....more
PagerDuty Investor Relations • March 6, 2024
PagerDuty announced its financial results for the fourth quarter and full fiscal year ended January 31, 2024. The company reported revenue growth and highlighted customer expansions, alongside updates on its product strategy and market position....more
PagerDuty Blog • November 27, 2023
PagerDuty officially announced the appointment of Sean Scott as its new Chief Product Officer. Scott brings extensive experience from previous roles at Amazon and other tech companies to lead PagerDuty's product innovation and strategy....more
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