NorthLink Ferries provides essential lifeline ferry services connecting the Scottish mainland with the Northern Isles of Orkney and Shetland. Operated by Serco Limited on behalf of Transport Scotland, NorthLink Ferries utilizes modern, purpose-built vessels to offer passenger and freight transportation, ensuring a comfortable and reliable journey. Services include routes from Aberdeen to Lerwick (Shetland) and Kirkwall (Orkney), and from Scrabster (Caithness) to Stromness (Orkney). The company is committed to safety, customer service, and supporting the communities of the Northern Isles.
Serves as the primary operational hub, managing ferry services, customer relations, ticketing, and administrative functions for their mainland operations.
Located directly at Jamieson's Quay, the terminal provides direct access to ferry berths and passenger facilities. It is a modern facility designed for efficient passenger and freight processing.
The work culture at the Aberdeen HQ is likely focused on operational excellence, customer service, safety, and logistical coordination, typical of a transport and logistics company vital to island communities.
The Aberdeen HQ is strategically important due to its direct port access for services to Orkney and Shetland, serving as the main departure and arrival point on the mainland for these routes.
NorthLink Ferries' operations are primarily focused on serving the Northern Isles of Scotland. Their presence is concentrated in key Scottish ports: Aberdeen on the mainland, Scrabster in Caithness, and Lerwick, Kirkwall, and Stromness in Shetland and Orkney respectively. They do not have a 'global' presence in the traditional sense but are a critical transport provider within their Scottish operational region.
Terminal, Jamieson's Quay
Aberdeen
Scotland
United Kingdom
Address: Holmsgarth Ferry Terminal, Lerwick, Shetland, ZE1 0PR
Serves as the primary gateway to Shetland for NorthLink Ferries, vital for island connectivity and economy.
Address: Hatston Ferry Terminal, Kirkwall, Orkney, KW15 1FL
Connects Orkney with Aberdeen, providing essential transport links for residents, tourists, and businesses.
Address: Ferry Terminal, Stromness, Orkney, KW16 3BH
Provides the shortest sea crossing to Orkney from the Scottish mainland (Scrabster).
Address: Ferry Terminal, Scrabster, Caithness, KW14 7UJ
Serves as the mainland departure point for the ferry service to Stromness in Orkney.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, NorthLink Ferries' leadership includes:
NorthLink Ferries has been backed by several prominent investors over the years, including:
No specific high-profile executive hires or exits directly within the NorthLink Ferries operational team have been widely publicized in the last 12 months. The leadership, notably the Managing Director of Serco NorthLink Ferries, appears stable. Changes within the broader Serco Group or Transport Scotland might occur but are not specific to NorthLink Ferries' day-to-day executive team unless directly announced.
Discover the tools NorthLink Ferries uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
While NorthLink Ferries, operated by Serco, does not publicly disclose its exact email format structure, common formats for UK companies, especially those under larger groups like Serco, often follow patterns like 'firstname.lastname@northlinkferries.co.uk' or initials combined with last names. For official inquiries, it is best to use the contact forms or general inquiry emails provided on their official website.
[first].[last]@northlinkferries.co.uk
Format
jane.doe@northlinkferries.co.uk
Example
70%
Success rate
The Shetland Times • February 14, 2024
In 2023, NorthLink Ferries achieved a new record for freight transportation, carrying nearly 1.5 million lane metres. This marked a 4% year-over-year increase and the largest freight volume since Serco commenced operations of the routes in 2012....more
NorthLink Ferries • September 29, 2023
NorthLink Ferries received the 'Ferry Operator of the Year' accolade at the 2023 National Transport Awards. This award highlights their dedication to delivering essential, high-quality services to the Northern Isles, emphasizing customer satisfaction and operational efficiency....more
See where a company’s workforce is located, by country or region.
View past and recent funding rounds with amounts and investors.
Understand company revenue estimates and financial scale.
Track active roles and hiring trends to spot growth signals.
Discover what a company offers—products, platforms, and solutions.
Get the company’s official SIC and NAICS classifications.
Analyze visitor volume, engagement, and top traffic sources.
Explore LinkedIn, Twitter, and other active social profiles.
Identify top competitors based on similar business traits.
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
Thousands of companies, including NorthLink Ferries, are just a search away.