The New Zealand Automobile Association (NZAA), commonly known as the AA, is a prominent motoring organisation dedicated to serving its members and the wider New Zealand motoring public. Founded in 1903, the AA provides a comprehensive range of services including 24/7 roadside assistance, vehicle inspections, driver education and licensing, car insurance, travel services, and motoring advice. It also acts as a significant advocate for road safety and motorists' rights, engaging with government and industry stakeholders. With over 1.8 million members, NZAA plays a vital role in the lives of New Zealanders, offering peace of mind and practical support for their journeys.
Serves as the central hub for NZAA's national operations, strategic leadership, policy development, member services strategy, and corporate functions.
The AA Centre is a modern office tower in Auckland's CBD, equipped with contemporary office facilities. It serves as a key operational and administrative hub for the organization.
A collaborative and member-centric environment focused on providing excellent service, advocating for motorists, and promoting road safety. Emphasis on teamwork, innovation in service delivery, and a strong sense of community purpose.
The headquarters is pivotal for coordinating nationwide AA services, driving strategic initiatives, and representing the interests of over 1.8 million members to government and industry bodies.
While NZAA's primary operations are focused within New Zealand, it maintains a global presence through its affiliation with the Fédération Internationale de l'Automobile (FIA) and partnerships with other international motoring clubs. This allows NZAA to offer reciprocal services to its members when they travel overseas (e.g., roadside assistance in Australia through partner clubs) and to issue International Driving Permits (IDPs). NZAA also participates in global road safety initiatives and advocacy through these international connections.
Level 16, AA Centre, 99 Albert Street
Auckland
Auckland
New Zealand
Address: AA Centre Wellington, 342-352 Lambton Quay, Wellington Central, Wellington 6011
To deliver accessible, high-quality motoring and travel services, and act as a local point for member engagement and support in New Zealand's capital city.
Address: AA Centre Christchurch City, 210 Hereford Street, Christchurch Central City, Christchurch 8011
To support the motoring and travel needs of the Canterbury region's population, ensuring convenient access to AA's diverse range of products and services.
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As of April 2025, AA New Zealand' leadership includes:
AA New Zealand has been backed by several prominent investors over the years, including:
Within the last 12 months, NZAA has strengthened its executive team with a key new appointment. Chlöe Cable joined as Chief Corporate Affairs Officer, bringing extensive experience to this newly created role. Other existing executive roles may have seen title updates to better reflect their strategic focus areas, but no major departures have been publicly announced.
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The New Zealand Automobile Association (NZAA) commonly uses email formats based on employee names. The most prevalent format appears to be [first_name].[last_name]@aa.co.nz. Variations such as [first_initial][last_name]@aa.co.nz may also be in use for some employees or departments.
[first_name].[last_name]@aa.co.nz
Format
jane.doe@aa.co.nz
Example
90%
Success rate
AA New Zealand News • June 12, 2024
The AA Driving School has introduced 'AA Driver's Seat', a new programme aimed at supporting learner drivers through their journey to obtaining a restricted licence. The programme offers structured lessons, online resources, and guidance for young drivers and their parents....more
AA New Zealand News • May 30, 2024
The NZAA has responded to the government's budget, welcoming increased funding for road safety initiatives while emphasizing that sustained and greater investment is necessary to significantly reduce road trauma in New Zealand....more
AA Insurance News • February 20, 2024
AA Insurance, a joint venture in which NZAA is a partner, has been awarded the Reader’s Digest Gold Quality Service Award for Car Insurance for the fifth consecutive year, recognizing its outstanding customer service....more
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