MTN Uganda
MTN Uganda's Overview
MTN Uganda is the largest telecommunications company in Uganda, providing a wide range of services including mobile voice and data, internet services, and mobile money (MoMo). Launched in 1998, it is a subsidiary of the MTN Group, a multinational mobile telecommunications company operating in many African and Middle Eastern countries. MTN Uganda is committed to enabling a modern connected life for Ugandans, driving digital and financial inclusion through innovation and widespread network coverage. The company was listed on the Uganda Securities Exchange (USE) in December 2021.
Where is MTN Uganda's Headquarters?
HQ Function
The headquarters serves as the primary administrative and operational center for MTN Uganda, housing executive leadership, strategic planning, network operations control, corporate services, and marketing.
Notable Features:
MTN Towers is a prominent, modern office building in Kampala, serving as a recognizable landmark. It is equipped with facilities to manage one of the largest telecommunication networks in the country.
Work Culture:
MTN Uganda promotes a 'Y'ello' culture, emphasizing customer-centricity, innovation, integrity, and a collaborative 'can-do' spirit. The company encourages digital adoption and aims to create an empowering environment for its employees.
HQ Significance:
The headquarters is vital for coordinating nationwide operations, spearheading technological advancements, managing the extensive Mobile Money ecosystem, and driving the company's strategic vision for digital transformation in Uganda.
Values Reflected in HQ: The headquarters reflects MTN's commitment to leadership in technology, innovation in service delivery, robust operational capabilities, and a strong connection to the Ugandan community.
Location:
MTN Uganda is a key operating company within the MTN Group, which has a significant presence across 19 markets in Africa and the Middle East. While MTN Uganda's operations are focused domestically, it benefits from the Group's global expertise, technological innovation, shared best practices, and purchasing power. It contributes to the Group's overall strategy and leverages international standards in network technology, digital services (like Fintech and Enterprise solutions), and brand development. Functions supported via the Group include overarching strategic direction, research and development, procurement of network equipment and technologies, and global brand management.
Street Address:
Plot 22 Hannington Road
City:
Kampala
State/Province:
Central Region
Country:
Uganda
MTN Uganda's Global Presence
Mbarara, Western Region, Uganda
Address: MTN Service Centre, High Street, Mbarara
To ensure localized service delivery, extend network support, and manage market activities in Western Uganda, catering to both individual consumers and enterprise clients.
Jinja, Eastern Region, Uganda
Address: MTN Service Centre, Main Street, Jinja
To strengthen MTN's presence in Eastern Uganda by offering accessible customer support, facilitating product distribution, and tailoring services to meet local demands.
Gulu, Northern Region, Uganda
Address: MTN Service Centre, Gulu Town, Main Street
To drive digital and financial inclusion in Northern Uganda by providing reliable telecommunications services and customer support, contributing to regional development.
Buying Intent Signals for MTN Uganda
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Executive Team of MTN Uganda
As of April 2025, MTN Uganda' leadership includes:
Investors of MTN Uganda
MTN Uganda has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past 12 months (approx. May 2023 - May 2024), MTN Uganda experienced a key change in its marketing leadership, appointing a new Chief Marketing Officer to drive its commercial strategy.
Departures
New Appointments:
Technology (Tech Stack) used by MTN Uganda
Discover the tools MTN Uganda uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
MTN Uganda Email Formats and Examples
MTN Uganda typically uses standard corporate email formats for its employees. While exact internal structures are not publicly detailed for security, common patterns often involve combinations of the employee's first name, last name, or initials followed by the company domain.
Likely formats include [firstinitial][lastname]@mtn.co.ug (e.g., jdoe@mtn.co.ug) or [firstname].[lastname]@mtn.co.ug (e.g., jane.doe@mtn.co.ug). Variations might exist based on departments or roles.
Format
smulinge@mtn.co.ug
Example
70%
Success rate
News and media
The Independent Uganda • March 7, 2024
MTN Uganda's profit after tax grows by 21.4% to Shs493bn for FY2023
MTN Uganda reported a 21.4% increase in profit after tax, reaching Shs493 billion for the financial year ending December 2023. This growth was driven by a 15.9% rise in service revenue, with significant contributions from data (up 21.6%) and fintech services (up 17.6%)....more
Nile Post • January 30, 2024
MTN Uganda Reduces Mobile Money Transaction Fees
Following engagements with the Bank of Uganda, MTN Uganda, alongside other telecom operators, announced reductions in mobile money transaction fees for sending money within its network. The move is aimed at enhancing affordability and promoting financial inclusion....more
CEO Magazine Uganda • November 16, 2023
MTN Uganda Unveils Kabode Kachimba, Its Most Affordable 4G Smartphone
MTN Uganda launched the 'Kabode Kachimba', its most affordable 4G-enabled smartphone, priced at UGX 132,000 (approximately $35). This initiative is part of MTN's strategy to increase smartphone penetration and accelerate digital inclusion across Uganda....more
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