The Metropolitan Transit Authority of Harris County (METRO) is a major public transportation agency serving the Greater Houston metropolitan area in Texas. METRO provides a multimodal transit system, including local and express bus services, three light rail lines (METRORail), bus rapid transit (METRORapid), and specialized paratransit services (METROLift) for eligible passengers with disabilities. Its mission is to provide safe, clean, reliable, accessible, and friendly public transportation services to the region, connecting communities and supporting economic development. METRO is funded through a combination of sales tax revenue, federal and state grants, and passenger fares.
Serves as the central command for all administrative functions, strategic planning, customer relations, financial management, and executive leadership for the transit authority.
A modern multi-story office tower, named after former Houston Mayor Lee P. Brown. It houses the METRO Board Room, executive offices, key departmental operations, and often serves as a venue for public meetings. It may feature public art or sustainable design elements.
A public service-driven environment focused on operational excellence, safety, innovation in urban mobility, and community engagement. Collaboration across diverse departments is key to managing the complex transit network.
The nerve center for Harris County's public transit system, critical for coordinating services that impact millions of residents and contribute to the region's mobility and economic vitality.
As a regional public transportation provider, the Metropolitan Transit Authority of Harris County primarily focuses its operations and services within Harris County and surrounding communities in the Houston, Texas metropolitan area. It does not have a global operational presence in the traditional sense of international offices but may engage with international partners for best practices, technology adoption, and vehicle procurement to enhance local services.
1900 Main Street
Houston
Texas
USA
Address: 5700 Eastex Freeway, Houston, TX 77026
Supports bus service delivery for routes primarily serving northern and eastern Harris County, ensuring fleet readiness and operational efficiency for a large segment of the bus network.
Address: 600 Scott St, Houston, TX 77003
Ensures the safe and efficient operation of the METRORail network, which is critical for high-capacity transit corridors in Houston. Houses the main control room, maintenance shops, and administrative staff for rail operations.
Address: 5050 West Belfort Ave, Houston, TX 77035
Supports bus service delivery for routes primarily serving southern and southwestern Harris County, contributing to overall fleet management and service reliability.
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As of April 2025, Metropolitan Transit Authority of Harris County' leadership includes:
Metropolitan Transit Authority of Harris County has been backed by several prominent investors over the years, including:
Key executive updates in the last 12 months include the announced retirement of President & CEO Thomas C. Lambert by the end of 2024, and the interim appointment of Karen Hurrington to an expanded role as Chief People Officer. METRO is actively planning for this leadership transition.
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Metropolitan Transit Authority of Harris County (METRO) likely uses standardized email formats for its employees. Common formats for public agencies include a combination of first name/initial and last name at their official domain.
[first_initial][last]@ridemetro.org (e.g., jsmith@ridemetro.org) OR [first].[last]@ridemetro.org (e.g., john.smith@ridemetro.org)
Format
jsmith@ridemetro.org
Example
75%
Success rate
Houston Public Media • May 8, 2024
Houston METRO is providing complimentary rides on its local bus, light rail, and paratransit services to city and county-designated cooling centers during a heat advisory. This initiative aims to help residents access relief from extreme temperatures....more
Mass Transit Magazine • January 25, 2024
Thomas C. Lambert, President and CEO of the Metropolitan Transit Authority of Harris County (METRO), has announced his retirement effective Dec. 31, 2024. Lambert has led METRO for a decade, overseeing significant expansions and initiatives. The METRO Board will conduct a national search for his successor....more
METRO News Release • April 25, 2024
The METRO Board of Directors approved several service enhancements aimed at improving reliability and frequency on key routes. Additionally, the Board approved a program offering free rides to K-12 students and college students throughout the summer to encourage public transit use....more
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