Merlin Cycles is a well-established UK-based online retailer specializing in bicycles, cycling components, clothing, and accessories. Founded in 1993, they initially operated as a small mail-order business from a spare bedroom. Over the decades, Merlin Cycles has grown into one of the UK's longest-standing online bike shops, known for its extensive product range, competitive pricing, expert advice, and custom-built Merlin-branded bikes. They cater to a wide range of cyclists, from beginners to seasoned professionals, offering products from major brands as well as their own in-house line.
The headquarters serves as the primary operational hub, encompassing warehousing for their extensive stock, bicycle assembly workshops, customer service operations, and administrative offices.
The facility is likely a modern warehouse and office complex designed for efficient e-commerce logistics, including significant storage space for bikes and components, and dedicated areas for bike building and dispatch. It also houses their flagship retail showroom.
The work culture at Merlin Cycles likely revolves around a passion for cycling, product knowledge, customer satisfaction, and efficient e-commerce operations. It's a dynamic environment focused on providing quality products and service to a global customer base.
This central location is key to Merlin Cycles' UK and international distribution network, allowing for efficient order fulfillment and management of their online retail business. It's also the heart of their custom bike building operations.
Merlin Cycles, while physically based in the UK, has a significant global reach through its e-commerce platform. They ship bicycles, components, and accessories to numerous countries worldwide. Their global presence is primarily facilitated by international shipping and online customer support, rather than physical international offices or stores. This allows them to serve a broad international cycling community.
A4 Buckshaw Link, Ordnance Road
Chorley
Lancashire
United Kingdom
Address: A4 Buckshaw Link, Ordnance Road, Buckshaw Village, Chorley, PR7 7EL (Co-located with HQ)
The showroom provides a physical touchpoint for customers, particularly in the North West of England, complementing their strong online presence. It enhances brand visibility and customer engagement.
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As of April 2025, Merlin Cycles' leadership includes:
Merlin Cycles has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major widely reported executive new hires or exits at Merlin Cycles in the last 12-18 months. The leadership team appears to be stable.
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Common email formats for companies like Merlin Cycles often involve combinations of first name, last name, or initials. The most probable formats are [first].[last]@merlincycles.com or [firstinitial][last]@merlincycles.com.
[first].[last]@merlincycles.com or [firstinitial][last]@merlincycles.com
Format
john.moss@merlincycles.com
Example
80%
Success rate
BikeBiz • October 5, 2023
Merlin Cycles marked its 30th anniversary in 2023, reflecting on its growth from a small mail-order business started by John Moss in a spare room to one of the UK's leading online cycling retailers....more
Road.cc • February 23, 2023
Road.cc published a positive review of the Merlin Malt G2X GRX gravel bike, highlighting its excellent value for money and capable performance, showcasing Merlin's own-brand bicycle offerings....more
Cycling Weekly • December 7, 2022
Cycling Weekly highlighted ongoing Black Friday deals at Merlin Cycles, showcasing the retailer's significant promotional activities and wide range of discounted cycling products available to consumers....more
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