Merchant e-Solutions
Merchant e-Solutions's Overview
Merchant E-Solutions (MES), a U.S.-based subsidiary of Cielo S.A., is a leading provider of comprehensive, end-to-end payment processing services. Catering to financial institutions and merchants of all sizes, from small businesses to large enterprises across North America, MES delivers a robust suite of solutions. These include credit and debit card processing, mobile payment solutions (mPOS), e-commerce gateways, gift and loyalty programs, advanced fraud prevention tools, and detailed transaction reporting. MES focuses on leveraging technology to provide secure, reliable, and scalable payment platforms that help businesses optimize their payment operations, reduce costs, and enhance the customer experience.
Where is Merchant e-Solutions's Headquarters?
HQ Function
Serves as the primary North American operational hub, housing executive leadership, strategic planning, sales, marketing, product development, and key administrative functions.
Notable Features:
Located in a modern office building in Atlanta's prominent Buckhead business district, offering state-of-the-art facilities conducive to innovation and collaboration.
Work Culture:
A dynamic and customer-centric work environment that encourages innovation in financial technology, teamwork, and professional development. Being part of Cielo, it also shares a broader international corporate culture focused on growth and market leadership.
HQ Significance:
The Atlanta headquarters is central to Merchant E-Solutions' U.S. operations, driving its strategy in the competitive payment processing market and serving as a key center for client engagement and technological advancement.
Values Reflected in HQ: The headquarters' operations and environment aim to reflect values such as security, reliability, innovation, customer focus, and operational excellence in the payments industry.
Location:
Merchant E-Solutions primarily serves businesses throughout North America (United States and Canada). As a subsidiary of Cielo S.A., a leading payment institution in Latin America, MES benefits from global insights and technologies. While its direct operations are North America-focused, it facilitates international transactions for its merchants, supporting various currencies and cross-border commerce needs.
Street Address:
3350 Peachtree Road NE, Suite 500
City:
Atlanta
State/Province:
Georgia
Country:
USA
Merchant e-Solutions's Global Presence
Spokane Valley, Washington, USA
Address: 14500 E Exposition Ave, Spokane Valley, WA 99216
Enhances Merchant E-Solutions' operational footprint, providing redundancy and specialized support services, particularly for clients in the western United States and contributing to overall customer service capabilities.
Buying Intent Signals for Merchant e-Solutions
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Executive Team of Merchant e-Solutions
As of April 2025, Merchant e-Solutions' leadership includes:
Investors of Merchant e-Solutions
Merchant e-Solutions has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Specific executive hires or exits solely for Merchant E-Solutions in the last 12 months are not widely publicized, as leadership and structural announcements are often managed at the parent company level, Cielo S.A. Any major changes would typically be part of broader Cielo strategic communications.
Technology (Tech Stack) used by Merchant e-Solutions
Discover the tools Merchant e-Solutions uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Merchant e-Solutions Email Formats and Examples
Merchant E-Solutions, as part of Cielo, typically uses standard corporate email address formats. The most common patterns involve combinations of employee names and the company domain.
[first_initial][last]@merchante-solutions.com
Format
jdoe@merchante-solutions.com
Example
75%
Success rate
News and media
Major Financial News Outlets (e.g., Reuters, Bloomberg) • February 2024
Cielo S.A. (Parent of Merchant E-Solutions) Receives Takeover Bid from Controlling Shareholders
In February 2024, controlling shareholders Banco Bradesco and Banco do Brasil, through holding companies, initiated a tender offer to acquire the remaining shares of Cielo S.A. Subsequently, Brookfield Asset Management joined Bradesco in a revised offer to take Cielo private. This significant corporate action for the parent company could have long-term strategic implications for its subsidiaries, including Merchant E-Solutions....more
Company Website & Industry Publications • Ongoing
Merchant E-Solutions Continuously Enhances its Payment Technology Suite
Merchant E-Solutions regularly announces updates and enhancements to its payment processing platform, focusing on areas like improved security features, expanded mobile payment options, streamlined e-commerce integrations, and tools to help merchants combat fraud and manage chargebacks effectively. These efforts aim to provide businesses with cutting-edge solutions to navigate the evolving payments landscape....more
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