HQ Function

Serves as the primary operational and administrative center for Manulife Bank, overseeing product development, customer service, digital banking operations, and regulatory compliance.

Notable Features:

Part of Manulife's significant corporate presence in Waterloo, known for modern facilities and a focus on technology and innovation. The campus often features employee amenities and collaborative workspaces.

Work Culture:

Reflects Manulife's broader culture of customer-centricity, collaboration, diversity and inclusion, and a drive for innovation in financial services. Employees often experience a dynamic environment focused on digital transformation.

HQ Significance:

The Waterloo headquarters is central to Manulife Bank's strategy as a digital-first bank, leveraging the region's tech talent pool. It underscores Manulife's commitment to providing integrated financial solutions in Canada.

Values Reflected in HQ: Innovation, customer focus, financial well-being, efficiency, and technological advancement.

Location:

Manulife Bank primarily serves customers in Canada. Its global presence and strength are derived from its parent company, Manulife Financial Corporation, which is a leading international financial services group. Manulife operates in Asia, Canada, and the United States (as John Hancock). This global footprint provides Manulife Bank with access to extensive resources, expertise, best practices in technology and risk management, and a strong, stable capital base, enhancing its offerings and reliability for Canadian consumers.

Street Address:

500 King Street North, Suite 500

City:

Waterloo

State/Province:

Ontario

Country:

Canada