LendUp was a financial technology company founded with the mission of providing an alternative to traditional payday loans, offering online loans, credit cards, and financial education to consumers, particularly those with poor or limited credit history. The company aimed to help customers build credit and improve their financial health. However, LendUp faced significant regulatory scrutiny over its lending and marketing practices. In December 2021, the Consumer Financial Protection Bureau (CFPB) issued a consent order requiring LendUp to halt making new loans and wind down its operations due to deceptive marketing and fair lending violations. LendUp ceased all new loan originations by the end of 2021 and is currently only servicing existing loans.
Served as the central hub for management, software engineering, product development, marketing, customer support operations, and compliance for its lending platform.
The headquarters was situated in a modern office building in San Francisco's Financial District, featuring open-plan workspaces and collaborative environments typical of tech companies.
Initially promoted a mission-driven culture focused on financial inclusion and innovation. As regulatory pressures mounted, the internal environment likely became more challenging. The culture emphasized technology and data analytics in its approach to lending.
The San Francisco HQ was significant as the birthplace and operational center of LendUp's attempt to disrupt the subprime lending market with technology-driven solutions. It was where its core products were developed and managed.
LendUp primarily operated within the United States, focusing on providing financial products and services to American consumers. Its operations, technology development, and customer support were predominantly U.S.-based. The company did not have a significant international operational presence.
225 Bush Street, Suite 1250
San Francisco
CA
USA
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As of April 2025, LendUp' leadership includes:
LendUp has been backed by several prominent investors over the years, including:
LendUp ceased its new loan origination operations in late 2021 and has been in a wind-down process. As such, there have been no significant public executive hires or exits related to its former primary lending business in the last 12 months. Major leadership changes occurred prior to or during this operational cessation.
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Based on common patterns for tech companies, LendUp likely used email formats combining first name, last name, or initials with their domain '@lendup.com'. These formats are typical but subject to company-specific structuring.
[first].[last]@lendup.com or [first_initial][last]@lendup.com
Format
john.doe@lendup.com
Example
65%
Success rate
Consumer Financial Protection Bureau (CFPB) • December 22, 2021
The CFPB filed a lawsuit alleging LendUp violated a 2016 consent order and engaged in illegal and deceptive marketing. The Bureau issued an order requiring LendUp to cease originating new loans and to stop collecting on certain illegal loans....more
LendUp Official Website / Various News Outlets • December 2021 - January 2022
Following the CFPB order, LendUp announced it had stopped originating new loans as of December 31, 2021, and would focus on servicing existing customer accounts while winding down its lending operations as directed....more
American Banker • March 7, 2022
A court finalized the CFPB's proposed consent order, requiring LendUp Loans to pay a $100,000 civil money penalty and halt all loan origination and collection on certain voided loans, effectively mandating the wind-down of its lending business....more
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